Tlockwood: Genie Garage Door Opener Issue


  #1  
Old 06-02-12, 09:21 AM
T
Member
Thread Starter
Join Date: Jun 2012
Posts: 3
Upvotes: 0
Received 0 Upvotes on 0 Posts
Tlockwood: Genie Garage Door Opener Issue

I have a Genie Pro Max Model # PMX5001c/b. Recently it does not open or close every time I use the remote or the installed button in the garage. Sometimes it will work and other times it doesn't. The light comes on every time I try, but the door opener does not always work. At times, if he door is down and it doesn't work, I can pull the emergency chord and then it will. I do not have the manual because the opener came with the house when we bought it. I sure could use some help. Thanks!
 
  #2  
Old 06-02-12, 10:31 AM
Gunguy45's Avatar
Super Moderator
Join Date: Dec 2007
Location: USA
Posts: 19,281
Received 5 Upvotes on 5 Posts
Need a bit more info before I can give a better answer.

Does the motor run, but the door doesn't move...or does it not even try to move/run? Does it move slightly and stop? Does the motor just make a humming sound?
 
  #3  
Old 06-02-12, 11:19 AM
T
Member
Thread Starter
Join Date: Jun 2012
Posts: 3
Upvotes: 0
Received 0 Upvotes on 0 Posts
When I push the button and it doesn't work, it just makes a slight click sound and the light comes on. The motor does ot run or anything.
 
  #4  
Old 06-02-12, 12:01 PM
Gunguy45's Avatar
Super Moderator
Join Date: Dec 2007
Location: USA
Posts: 19,281
Received 5 Upvotes on 5 Posts
If you disconnect the emergency release and it works running up and down...I'd believe the start capacitor has failed. You may be able to see if the top has bulged or if there is any leaking. You'll need to remove the motor head cover to see it.

Round, black cylinder (normally) about the size of a small pill bottle.


Let us know....
 
  #5  
Old 06-02-12, 03:07 PM
T
Member
Thread Starter
Join Date: Jun 2012
Posts: 3
Upvotes: 0
Received 0 Upvotes on 0 Posts
I took it off and where the four wires connect, there was quite a bit of corosion. I cleaned it off real good and put it back on. I opened and closed the door several times and it worked fine. I won't know until a couple of days if it is fixed for sure, but thank you so much for your help. My wife called me her hero because we didn't have to call a repairman and pay 60-70 dollars for him to come out. Who knows how much it would have cost me in the end. Thanks Again!!!
 
  #6  
Old 06-02-12, 03:18 PM
Gunguy45's Avatar
Super Moderator
Join Date: Dec 2007
Location: USA
Posts: 19,281
Received 5 Upvotes on 5 Posts
I'm glad it is working...but I would suggest you look at the info on the cap and your opener and do a few searches for a new one. You can probably find it for $15 or so online. Lots of places sell them.

The corrosion is an indication that you may have some leakage...eventually it will fail completely.
 
 

Thread Tools
Search this Thread
 
Ask a Question
Question Title:
Description: