Garage door opener issue


Old 06-07-16, 04:46 PM
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Join Date: Jun 2016
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Garage door opener issue

Opener specs
Genie Pro
Model 1024

I'm having an issue with my opener. It opens just fine, but when I try to close it from either the wired button switch or a remote I have to press it twice. The first press jerks the motor slightly & then the second press will close it.

I have increased the downforce level, but no change occurred. Any suggestions?
Old 06-09-16, 11:30 AM
Join Date: Jun 2012
Location: USA
Posts: 1,669
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First unhook the trolley and make sure that the door is not binding.

If door is OK then try changing the open travel limit so that the door doesn't open quite as far.

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