Genie garage door issue


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Old 05-19-22, 11:43 AM
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Genie garage door issue

I have a Genie 2042 belt drive garage door opener. I noticed the belt was bulging out (shown in photo below) only when the door was closing. I tightened the belt, which seemed to fix the bulge, but now the carriage seems to make a snapping noise every time I close the garage door. Any ideas what this could be? Thanks


 
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Old 05-19-22, 12:07 PM
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Not quite sure but I'd imagine it might be due to the weight of the door.
I would disconnect the door from the opener and see if it opens and closes easily or is excessively heavy or maybe sticking.
 
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Old 05-23-22, 08:09 AM
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I checked the garage door balance and it seemed okay. I checked the manual and noticed that the garage door arm position in the manual didn't match where mine was so I adjusted it to 50 degrees as shown in the image below. That seems to have fixed the snapping noise I hear when the door closes.

 
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Old 08-04-22, 05:35 AM
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Just a follow up. The snapping noise came back even after adjusting the door arm. I found that one of the door rollers one the bottom of the door was seized. So every time the door opened or closed it was dragging or pushing the seized roller. After replacing it, no more issues.
 
 

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