Genie garage door opener requires regular power reset

Old 09-07-22, 01:08 PM
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Genie garage door opener requires regular power reset

I have a Genie IS920 garage door opener.
Regularly, we go to open the garage using either the Intellicode remotes or the wired wall button, and the opener doesn't respond at all. No movement, no sounds, nothing.

If I get on a stepladder, and unplug the opener from the ceiling socket and plug it back in, it starts working fine. And will continue to work fine for a few hours, or a few days. Then, out of the blue, it stops again. I unplug it and plug it back in, it's starts back up again.

Does this sound like a circuit board problem? If so there are two circuit boards in the unit.

Intellicode« Receiver Board 36521R.S or Sequencer Board 20386R.S

Im not sure which one to buy.

Thanks in advance
Old 09-09-22, 02:21 AM
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It sounds like a circuit board problem to me, the receiver board gets signals from your remote to open/close the door so I would guess the sequencer board would be faulty.
Old 09-09-22, 10:26 PM
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Are the lights on the protection eyes ?
Strange problem but it I agree on the sequencer board. The receiver is powered from that board.

Genie is very helpful.... they tell you to buy a Genie surge protector.
I guess that's instead of building it in the unit.

Genie manual - pdf

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