Genie garage door opener requires regular power reset


  #1  
Old 09-07-22, 01:08 PM
R
Member
Thread Starter
Join Date: Sep 2022
Posts: 1
Upvotes: 0
Received 0 Upvotes on 0 Posts
Genie garage door opener requires regular power reset

I have a Genie IS920 garage door opener.
Regularly, we go to open the garage using either the Intellicode remotes or the wired wall button, and the opener doesn't respond at all. No movement, no sounds, nothing.


If I get on a stepladder, and unplug the opener from the ceiling socket and plug it back in, it starts working fine. And will continue to work fine for a few hours, or a few days. Then, out of the blue, it stops again. I unplug it and plug it back in, it's starts back up again.

Does this sound like a circuit board problem? If so there are two circuit boards in the unit.

Intellicode® Receiver Board 36521R.S or Sequencer Board 20386R.S

Im not sure which one to buy.

Thanks in advance
 
  #2  
Old 09-09-22, 02:21 AM
Doorman2722's Avatar
Member
Join Date: Oct 2005
Location: upstate NY
Posts: 929
Received 37 Upvotes on 37 Posts
It sounds like a circuit board problem to me, the receiver board gets signals from your remote to open/close the door so I would guess the sequencer board would be faulty.
 
  #3  
Old 09-09-22, 10:26 PM
PJmax's Avatar
Group Moderator
Join Date: Oct 2012
Location: Jersey
Posts: 63,086
Received 3,607 Upvotes on 3,234 Posts
Are the lights on the protection eyes ?
Strange problem but it I agree on the sequencer board. The receiver is powered from that board.

Genie is very helpful.... they tell you to buy a Genie surge protector.
I guess that's instead of building it in the unit.

Genie manual - pdf
 
 

Thread Tools
Search this Thread
 
Ask a Question
Question Title:
Description: