19-yr old Kenmore Limited Edition gas dryer noise
#1

I have read all the pertinent questions on gas dryers in this forum and haven't found a problem exactly like mine. So here goes.
I have a 19-year old Kenmore black Limited Edition gas washer and dryer that have served me quite well over the years.
One day last week, I was drying clothes and noticed that the dryer started making what sounds like a bumping, metal on metal type of noise as the drum turns. The drum also seems to be a just little off balance. NOTHING else is wrong. It heats up and dries clothes just fine.
The washing machine is fine, although I occasionally have found some pieces of rusted metal in the drum after washing clothes. I am assuming these are coming from underneath the top of the dryer, since the drum itself looks perfect when gazing into it from above. Annually, I take the detergent dispenser apart and clean it well.
From what I have read in this forum, I think either the drum rollers, bearings, and/or belt needs replacing. I'm not sure I can do this myself, nor do I have the time.
In your professional opinion, keeping in mind the age of the washer and dryer: 1) Do you think it is possible to get parts to repair this dryer? 2) If I CAN get parts, how many hours do you think it would take a repairperson to fix the dryer (how expenseive would this be)? 3) Should I just buy a new Kenmore Limited Edition washer and dryer and donate these?
I value your professional opinion and appreciate any advice you can give me!!
Sue
I have a 19-year old Kenmore black Limited Edition gas washer and dryer that have served me quite well over the years.
One day last week, I was drying clothes and noticed that the dryer started making what sounds like a bumping, metal on metal type of noise as the drum turns. The drum also seems to be a just little off balance. NOTHING else is wrong. It heats up and dries clothes just fine.
The washing machine is fine, although I occasionally have found some pieces of rusted metal in the drum after washing clothes. I am assuming these are coming from underneath the top of the dryer, since the drum itself looks perfect when gazing into it from above. Annually, I take the detergent dispenser apart and clean it well.
From what I have read in this forum, I think either the drum rollers, bearings, and/or belt needs replacing. I'm not sure I can do this myself, nor do I have the time.
In your professional opinion, keeping in mind the age of the washer and dryer: 1) Do you think it is possible to get parts to repair this dryer? 2) If I CAN get parts, how many hours do you think it would take a repairperson to fix the dryer (how expenseive would this be)? 3) Should I just buy a new Kenmore Limited Edition washer and dryer and donate these?
I value your professional opinion and appreciate any advice you can give me!!
Sue
#2
Join Date: Feb 1998
Location: The Shake and Bake State USA
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Hi: Sue
Difficult for me to answer but all very important questions. Based on the age of the appliances, your personal financial situation, need and or desire and to have newer appliances, I can only suggest you get an estimate.
The parts will still be available but some may have to be ordered. The noise from the dryer is the drum support parts.
Where the rust is coming from in the washer will have to be determined by a service rep, since I do not deal with washers. However, a washer has two drums, it may just be the outer one rusting out or it's bearing.
Difficult for me to answer but all very important questions. Based on the age of the appliances, your personal financial situation, need and or desire and to have newer appliances, I can only suggest you get an estimate.
The parts will still be available but some may have to be ordered. The noise from the dryer is the drum support parts.
Where the rust is coming from in the washer will have to be determined by a service rep, since I do not deal with washers. However, a washer has two drums, it may just be the outer one rusting out or it's bearing.
#3

Thanks for your reply, Tom.
As luck would have it, Sears is having an appliance sale this week, so I guess we will check it out.
In the meantime, I will call the nearest applicance repair center and see if they can give me an estimate.
Have a good evening!
Sue
As luck would have it, Sears is having an appliance sale this week, so I guess we will check it out.
In the meantime, I will call the nearest applicance repair center and see if they can give me an estimate.
Have a good evening!
Sue