Hi all,

I've searched everywhere and can't find a resolution to this exact issue, and it's driving us crazy!

The unit is a Jenn Air Pro-style dual-fuel range. Gas burners with LP conversion kit and electric convection oven. Unit is less than 4 years old.

Approximately 2 years ago we had an issue where the igniters would continue clicking regardless of whether the burners were lit. Repairman came out and replaced the control module. Everything worked fine after that for a period of time.

Then about a year ago we had a burner start clicking occasionally but only if the temperature was turned up near high AND it also had a pot on it.

If you remove the pot, the clicking stops.
If you return to the pot to the burner, the clicking resumes.
Turn the heat down to low, the clicking also stops.

Now another burner has started exhibiting this issue. The other two burners work fine with the same pot on them and at any temperature. The two affected burners are the same size - 15k BTU. The front left burner, 20k BTU works fine, as does the small 5k BTU burner.

So obviously having a pot on is distorting the flame so that it can't detect the flame properly. We had a technician come back out and his solution was to use a smaller pot (seriously??). The pot isn't unusually large; it is only 10" in diameter.

Edit: I have removed the affected burners and cleaned them properly and both appear to be seated properly.

Thank you for any help or suggestions!

Eric

 

Welcome to the forums.

Did you try cleaning the igniters ?

The flame creates a path between the igniter and ground so that if the flame doesn't contact the igniter properly the module will try relighting the burner. I have noticed with some of the re-ignition modules that they are very sensitive to flame sensing. I've replaced the module with varied degrees of success.

 

Thanks Pete - very much appreciate the response.

On one burner I tried cleaning the electrode to no avail, and then even replaced it which didn't seem to help either.

I have not tried cleaning the electrode on the other burner but will give that a shot.

Eric