One burner clicking when another burner is on


  #1  
Old 05-04-24, 09:31 AM
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One burner clicking when another burner is on

I have a weird issue with my gas burner and I'd appreciate if anyone can help or have any suggestions on how to select a contractor to help.

Problem
I have a six-burner gas stove (see picture below). KitchenAid. House was built in 2017.
When I turn on top left or top right burner, the center burner (in red circle) keeps clicking (trying to ignite) until I turn off the other burner.
Things done
  1. I cleaned all of them
  2. I paid a plumbing contractor for $145 to diagnose. He wasn't sure and said we would need to replace all knobs and ignition system to see if this fix the issue. That will cause $1000.00.
Special notes
  1. we recently had a power issue. Electric company delivered unbalanced voltage (one Leg 130 and another was below 120). the issue was fixed. I'm not sure if this caused damage



 
  #2  
Old 05-04-24, 09:53 AM
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Please note that the picture shows burner cover is misplaced. Even the cover is placed correctly, it still doesn't work.
 
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Old 05-04-24, 11:13 AM
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If you provide the model number our expert can provide specific advice.
 
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Old 05-04-24, 04:53 PM
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When I turn on top left or top right burner, the center burner (in red circle) keeps clicking (trying to ignite) until I turn off the other burner.
When you turn on LR or RR the center keeps clicking.
What "other" burner are you turning off if you're only turning one on ?

And as mentioned.... the model number is necessary.
 
  #5  
Old 05-04-24, 06:21 PM
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It's KitchenAid Model KGCU483VSS01

When I turn on either top left or top right, the top center one keeps clicking.

I got a tip from a social group by turning all burners on for a couple of minutes. That 'fixed' the problem. then it came back. I used the same method, it is 'fixed' again. But whenever I turn on other burners (including the bottom burners), the top center will click at least once. So I'm guessing something is still wrong
 
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Old 05-05-24, 06:36 PM
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Some confusion..... your model number and the product picture shows 5 burners.
The parts list show a single and a 4 point module for 5 burners.
Did you take the model number off the ID plate ?


4 point re-ignition module - WPW10475147
single point re-ignition module - W11601369


tech sheet W10403307 ?
 
  #7  
Old 05-06-24, 04:58 AM
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The model # is from the label under the stove. that is the only place I see model and S/N.
this is six-burner stove

btw, the original problem came back.
 
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Old 05-06-24, 04:53 PM
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Very strange.

This site shows a six burner cooktop and in the parts list are the same two spark modules.
A single burner and a four burner = five burners.

Not sure I can help you. I don't have any service info on that range.
It uses a tech sheet that I listed above. It should be somewhere within your cooktop.
That would help.
 
  #9  
Old 05-11-24, 06:34 PM
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PJmax , Thank you.
Do you think we just need to replace one module or all modules? I'm trying to assess cost of repair when getting a contract?
 
 

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