Annual service contract - what should I do?

Old 09-04-15, 07:51 AM
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Join Date: Jan 2015
Location: USA
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Annual service contract - what should I do?

We moved into our home in Ct recently and it's time for an annual oil burner (start-of-the-season) service. We have hot air heat. When we bought the home we had an HVAC contractor (since retired) inspect the unit who told us we have very little that can break, but the oil burner is from 1987. We haven't had oil heat in years so I'd appreciate some information on how to choose. 1) What should be included in the annual service? 2) With hot air heat heat are there any special components I need to address? 3) These service providers all seem to have basic annual contract coverage and two higher level annual plans, but I can't tell whether my unit even has this stuff. How do I figure it out? 4) Also, I have a separate oil hot water heater. Should that be serviced, as well?

Thanks, in advance,
Tony P.

Last edited by Tony P.; 09-04-15 at 08:32 AM.
Old 09-04-15, 08:32 AM
Join Date: Oct 2008
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Personally, I'd opt for a smaller, family-owned business whose references you've checked and come well recommended. Then, forget the annual service contract and pay them for whatever work they do at their usual rates. If you don't like their service or charges, then switch to somebody else. Have you checked with your neighbors to get their input?

I think that an annual service contract, particularly those with premium coverage, are often mainly insurance polices - or, those contracts with bare-bones coverage, an opportunity for the company to come into your house and identify a laundry list of things to be done, even replacing your furnace.

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