my mom bought a home that was built in 92. unsure the brand but its the original furnace. the HW heater is less than 5 years old. the neighbors bathroom flooded and messed up moms utility room so she got a new HW heater free then from their insurance. a few weeks ago the furnace died, the guy on the phone said turn off at the breaker and back on and sure enough it worked. great. then 3 days ago furnace died again. she called me and told me she flicked the breaker and it didnt work. the unit just came on and ran a minute or so then died. i told her to try it again. didnt work. after we hung up , wthout her doing anything. she told me it just came on by itself and worked all day. meanwhile her guy came out and said he cannot find anything wrong. but he did clean the nozzle and said should be great now. furnace was fine. then i forget how long it was till she realized the hot water was broken. she called the guy that installed it and he said pilot out again. he asked about windy conditions. we didnt have like 40 mph winds or antyhing. also its a pain to get to the HW because of the setup or she would relight the pilot herself. theres also a noise when they turn off or on the shower but i told her thats prob not the HW heater, just some loose pipe. but they have slab structure so unsure how that would happen. but she somehow things installation of a new softener last month did something to the HW heater. i said no anyways this morning both furnance and HW heater are dead. she tried the breaker. didnt light. also the green light on the HW heater is off so thats dead too. i told her call the gas company instead of her regular guy (who is my guy too as he installed my boiler) and tell the utility that both HW and heat are off. and they can verify if its a good supply or not. i never had a gas hot water heater so i'm clueless but it seems very weird both died same time. i just worry she will pay 4K for a new furance and same thing still happen. also i forget which guy tried to say theres not enough oxygen in the room but she paid for a vented door to be installed and everythign worked fine for the 5 years she's been in her house. why all a sudden would it not be enough oxygen? so do you think this is a supply issue? the utlity room attaches to the garage but its obviously well protected from the wind so i dont even know how would blow out something thats 30 feet from any outside wall

Hello! I have an old gas-powered heater in my apartment (pics below) and I would like to know where the filter is so that I can replace it. There is the tall, main unit with the pilot light in the bottom (that small panel is easily removed). Hot air blows from the top part of the tall unit. This is the area where I want to replace the filter because it blows the vast majority of the hot air. Then there is an additional, small blower on top of the main heater. The heater is connected to a Lux 500 thermostat. Thanks! [img]https://cimg4.ibsrv.net/gimg/www.doityourselft.com-vbulletin/576x1250/heater1_63ea24b9f06715efd8398fc811e2e80418758063.jpg[/img] [img]https://cimg6.ibsrv.net/gimg/www.doityourselft.com-vbulletin/432x899/heater2_db43e7bbdabdb9d711c1ade2b6916cc904291f6b.jpg[/img]