Thermostat not getting power


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Old 05-03-22, 04:44 PM
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Thermostat not getting power

My thermostat wires aren't getting any power. I tested the red and blue wires for AC voltage on another thermostat ​​​​​in my home and it returned 27 volts, but the one in the photo here had no voltage. I reset all the circuit breakers and nothing.

Any ideas on where to start?
 
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Old 05-03-22, 11:56 PM
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Where to start.... yes.... at the other end.
What is at the other end ?
Gas furnace with A/C ?
Possible blown fuse on furnace board.
Possible tripped condensate float.
 
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Old 05-04-22, 04:05 PM
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Gas furnace in the attic, three condensers in the backyard. Would there be three furnaces as well?

There isn't a fuse in the condensers? That would be a lot easier for me to access.
 
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Old 05-04-22, 07:14 PM
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That would be controlling the gas furnace and one split A/C with one condenser.
The other two condensers would have their own air handlers and thermostats.

So your problem is going to be at the gas furnace. There will be an R and a C on the furnace board.
Check for power there. If it's not there you'll need to check further. Defective/bad transformer would be next. Open high limit switch will also shut down R/24v power.

Remember.... when the blower door is open....main AC power is disconnected from the furnace and it will be dead. Since the control board is in the blower section you'll need to hold or tape the safety switch in.

Without more info on your furnace I can't offer any more detailed help.
Pictures are a BIG help..... How to insert pictures.
 
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Old 05-05-22, 12:43 PM
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Ok so here's an update:

1. The fuse tested positive for continuity, so I reinstalled it.

2. Removing the panel turned off both the upstairs and downstairs thermostats. The guest room still stayed on. You can see the photos of the control board.

3. I noticed that one cable had only white and red circuits while the other had all the colors connected to the control board. The white circuit in this one appeared to have loosened from the W terminal. I reattached it but still no power to the downstairs thermostat.





4. Only one red cable gave off any voltage. The other had none.

What should I test? See attached photos.
 
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Old 05-05-22, 01:57 PM
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The separate white and red wires go to the outside condenser.

The five wires go to one thermostat. There should NOT be two thermostats connected to one furnace. Do you have a zoning system ?

Little confused.... you moved the white condenser wire to W in first picture and then moved back to C in the second picture.

Is the red fault LED flashing ?

I've labeled one of your pics. You need to confirm you have 120v to the board. Check from ground to both side of the safety switch with switch in. Check L1 on main board. If yes.... check for 120v from L1 to L2. If ok.... check for 24vAC coming out of the transformer.



 
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Old 05-05-22, 02:01 PM
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Transformer leads tested positive for 28 volts.

The cable with the white and red circuits has no voltage.

​Reconnected the white cable from that one to the same terminal as the blue which j think it loosened from. Still no response from the thermostat.
 
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Old 05-05-22, 02:17 PM
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Sorry that one's the wrong furnace if that's the case. I went to the furnace next to it - a smaller unit - and opened up the panel it doesn't appear to be getting electricity. Let me see if I can double check the circuit breaks and such first.

here's a photo of the circuit board. Should that blue cable be loose like that?
 
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Old 05-05-22, 02:52 PM
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In that picture.... the red wire is on Y and the blue should be on C.

On the furnace in question....if you have 24v on the SEC1 and SEC2 terminals.... the red LED should be flashing.
 
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Old 05-05-22, 03:16 PM
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I reconnected the blue wire to the same terminal as the other blue wire. It says "COM."

​​​​​​I Discovered the problem was a bad transformer. Voltage going in but nothing coming out. I'll try getting a new one today and let you know.

But a question: did I wire the first furnace correctly?

 
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Old 05-05-22, 03:29 PM
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I pulled the transformer. See attached. Do I have to get the same model or the same spec? I'm guessing if if it'll screw into my housing is another important concern.
 
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Old 05-05-22, 08:33 PM
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Wiring.... you mean at the stat ? Yes.... that is ok.

There are many transformers to choose from. The mounting feet location should be universal.
You need 120v in and 24v out. Most are multiple taps. You just choose the wires you need.
Cap the extras.
Endurance transformer
Control transformer
Emerson transformer

 
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Old 05-12-22, 05:34 PM
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So I installed a used transformer today and that did the trick, thanks PJ. But one thing I'm noticing is that there is a humminh noise coming from it that the other transformer in furnace #2 isn't having. Is that a concern?
 
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Old 05-13-22, 12:45 AM
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The humming is not a problem. Make sure the mounting screws are tight.
If the noise is objectionable..... notify the seller of the issue and they should send you another one.
 
 

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