Heating element not working on new unit ???


  #1  
Old 12-22-08, 07:19 PM
J
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Question Heating element not working on new unit ???

Hi everyone,
I have a fairly new Goodman heat pump that was installed this summer. I dont think the heating element is working at all and I am wondering if its a simple connection or fuse problem that I may be able to fix myself. The heat pump works fine at heating until it gets very cold outside...when the thermostat switches to "auxillary heat" it starts to blow cold air instead of warm air. Any ideas what might be the problem?
Thanks!!
 
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Old 12-23-08, 05:33 AM
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If you switch the tstat to aux heat yourself does it work? Other than that I'd have to break out my multimeter and run down the problem.
 
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Old 12-23-08, 08:10 AM
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Originally Posted by dac122 View Post
If you switch the tstat to aux heat yourself does it work? Other than that I'd have to break out my multimeter and run down the problem.
Thanks for the responce. If I switch it to aux heat/em heat it starts to blow cold air and the temp of the house gets colder. Thanks
 
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Old 12-23-08, 09:14 AM
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Originally Posted by junkman2 View Post
Thanks for the responce. If I switch it to aux heat/em heat it starts to blow cold air and the temp of the house gets colder. Thanks
If it was installed this summer it should still be under both parts and labor warranty.
 
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Old 12-24-08, 08:32 AM
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junkman

you are certain that a heat strip was even installed?

HP works OK in normal heat mode?

then the following may be possible causes.

faulty thermostat..

faulty wiring either at stat or air handler/heat strip..

if not electrically/HVAC trained, I recommend you call installing dealer.

IMO
 
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Old 12-24-08, 11:27 AM
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Thumbs up

Thanks for the help everyone...I went ahead and called the guy who installed it and he came by and fixed it up.
Looks like it was faulty wiring at the air handler. Nice to have warm air again!
Thanks and happy holidays.
 
 

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