Electric Baseboard heater not working

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Old 09-18-12, 10:32 AM
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Question Electric Baseboard heater not working

We have a 6 feet king brand baseboard heater not working....

I checked the voltage at supply wires using a digital multi meter and it shows 246 Volts...so I think supply is ok...

how do I check the heater itself if something is wrong ...and how do I fix it?

Thermostat is brand new so nothing wrong with it...and wiring I made sure it correct....

Before buying a new heater...want to confirm that heater is bad and if by chance we can fix it....
 
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Old 09-18-12, 07:11 PM
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did you check power out of thermostat to heater?
 
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Old 09-18-12, 08:03 PM
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I did not check because thermostat was new

I returned thermostat as it was new and I thought heater is bad...so no I can not check thermostat to heater..power.....neither I did ..
 
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Old 09-18-12, 08:12 PM
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so, shut off breaker, bypass thermostat by wiring heater direct to power and check operation.
 
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Old 09-19-12, 10:03 PM
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I checked resistance....

When I checked overload(safety limiter) the ohmmeter beep (it showed continuity) but when I touched one probe on element wire and other probe to metal shell.....it did not change anything on multimeter screen .....neither it beep this time....just showed 1. on both the ends..I checked at 200 ohms, 2k ohms and 20k ohms no ...change just showing 1 blank space and dot...does it mean...there is no resistance and there is short...

Just making sure I should touch one probe....to element wire and not the other white wire that run from one end to other in wireway correct?
 
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Old 09-20-12, 03:00 AM
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check resistance by disconnecting house wiring from heater. Now check resistance across the 2 wires from the heater.
 
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Old 09-20-12, 10:30 AM
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Question confused

I already checked the heater with out supply wires or thermostat attached it...I just want to check if heater is ok???

there is no supply wires or thermostat and both the sides I have removed wire nuts...so 2 wires from overload limiter and one wire from element and one wire in wireway they all are free on left side ...and on right side one element wire and one wire in wireway ...

now which wires I should check the resistance?
 
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