New baseboard heater wiring

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Old 09-30-14, 11:03 AM
C
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New baseboard heater wiring

I purchased a new baseboard heater for a spare room (Dimplex LPC with built in therm). The old heater never worked so the wires were just closed off with nuts. I have 2 supply lines and confused as to which one to use for the install. I assume 1 is for a thermostat but both lines are cut just long enough for a heater on the floor. I have tried wiring each supply line and closing off the other with nuts, but I have no power to the heater. The instructions do say the connections must be made on the right side, but I am going on the left which does have a junction. Customer service for the company is non existent.
 
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Old 09-30-14, 11:42 AM
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What heater type is it and what do the instructions have? p.4 of this shows some wiring - in theory it shouldn't matter which side:
http://www.homedepot.com/catalog/pdf...c30ccb0f9e.pdf

In theory the wire from the floor connect black from the power to black on the heater and white (or red) from the power to red on the heter.
 
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Old 10-01-14, 12:22 AM
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The thermostat is usually in the same end that they recommend feeding it from.
You can feed it from either end though.

Since this is basically a new installation.... did you measure the voltage at the heater to see if it's 120vac or 240vac or are you just winging it ?
 
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Old 10-01-14, 08:47 AM
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Well I connected both supply lines to each connection and the breaker tripped, so I'm assuming the heater is only capable of 120.

A friend suggested I test each line with a multimeter for voltage. Also, the thermostat side has a bare line which should be connected to the hot feed. I guess I should just cap that off if I am not wiring on that side.

This is the heater. Maybe its a dud and has to be returned?

Dimplex | 500W Linear Proportional Convector - White | Home Depot Canada
 
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Old 10-01-14, 08:52 AM
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A friend suggested I test each line with a multimeter for voltage
That is an excellent idea !
 
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