samsung tv lost sound

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Old 12-30-14, 12:18 PM
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samsung tv lost sound

I have picture but no longer have sound on 46" LCD tv.
LN46B550K1FXZA Model
 
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Old 12-30-14, 02:07 PM
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First, go into the menu and then the sound setup. Make sure the speakers are turned on. Most modern TV's allow you to turn off the speakers inside the TV because they are often used with external speakers.
 
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Old 12-30-14, 06:32 PM
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If checking and the speakers are turned on..... try a different input into the TV.
 
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Old 12-31-14, 06:08 PM
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I don't understand. please be more specific. what connections do I make?
 
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Old 12-31-14, 11:54 PM
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What are you sending to the TV..... a single HDMI cable ?

If we assume the speakers are actually active in the TV then we need to determine if it's a bad cable or a bad input. If you were to connect an antenna to the coax input jack or a DVD player or another device into a different input of the TV to see if that works.
 
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Old 01-01-15, 07:49 AM
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If still no sound, try unplugging from wall and re-plugging. Don't know why, but our Sharp did that several times, not lately though, and the unplug brought it right back.
 
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Old 01-01-15, 09:00 AM
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I don't think the speakers are working in the TV. When I called Samsung Srervice they showed me how to run the 'sound' check and said the speaker wasn't working. I have an HDMI cable from my Direct TV 'little' box to Input 4 on the TV. I do have a Panasonic surround system box with speakers. What cord should I use and where does it go to TV? I have a Buray player, how does it connect to surround and TV? As you can tell, I'm an 'old' guy that is challenged with this stuff.

I do have the Blueray connected to another Input and it does play a movie but still no sound.
 

Last edited by dansmith; 01-01-15 at 09:18 AM.
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