Hello, I have a few questions I'm hoping for input on before I start buying stuff. I'm a fairly capable diy'er, but never done a whole house humidifier before. 1.) I plan to buy a HE260A humidifier to connect into the forced air system on a two-story 2500 sq ft home built 4 years ago. Will I be able to use the transformer to supply power to the humidifier from a nearby electrical box and then have the humidistat get a signal from the Armstrong Air Ultra 80 furnace to turn on along with the heat? I thought I read that if the voltage between the 'W' and 'C' connections on the furnace was 24 volts when the heat was on it could be wired to work. Is this true? (I'm hoping to avoid using a sail switch, and I haven't found the installation instructions for the humidistat included with the HE260A.) Edit: I just measured the voltage between 'W' and 'C' and it was 27.31 VAC when the heat was blowing, and zero when off. 2.) The furnace is in the basement and there are no drains. The septic pipe exits about 6 feet up from the basement floor. The A/C unit has a condensate pump attached that is plumbed into the house drainage to the septic. Could I use this safely? Should I replace it with a more "powerful" pump? At minimum, I plan to place a bin under the pump along with a water alarm in case of failure. I was thinking I would not buy the installation kit and buy the parts I need separately, especially if I can get away without the sail switch. Anyone know if the HE260 comes with a instructional video, or does it come with the kit? Also, is the video a DVD or VHS tape? (hopefully the former) Thanks in advance for your help, Kevin

Glad to be in this forum. Had an Aprilaire in old house which ran perfectly. Wanted one in new home, contacted local HVAC contractor. He talked me into a Honeywell. I had no problem moving to this reputable brand. Contractor proceeded to take three days for this 2 hour installation. First two days, they were stumped. On third day, they got it to operate. However, water appears to only be supplied to unit intermittently. It is wired to supply humidification whenever there is a call to heat. But, when I remove the front cover, I only see water flowing sometimes. It is not a matter of the humidistat being satisfied, either, as the unit is still in humidification mode, the damper is open, and the light is green. I am not sure why no water is making it to the unit all the time while heat is being called for. The contractor has dropped out and I am working with Honeywell to find a new contractor and replace the unit, if necessary. Any feedback would be appreciated. Perhaps there are those on this board who have experienced such a "lemon" and know the cause and fix. Thank you! Wanted to add the contractor's faulty plumbing job handling the excess water draining from the humidifier. He ran some PVC under the humidifier and into my A/C's condensate pump. From here he utilized an abandoned clothes washer drain line. He plumbed the condensate pump drain line DIRECTLY into the abandoned washer drain line -- WITH NO AIR GAP. There is a trap in there, but from my reading this simply does not meet any local or national code. Though there is a persistent water gap in there (A/C in summer; humidifier in winter, assuming the unit is getting any water) to keep sewer gases out, a sewer line back up would backwash directly into the consensate pump line and then into everything else downstream. These guys really did a poor job and now have dropped out to move on to bigger and better things (i.e., projects that pay the big bucks). Btw, the intiial dain ran to the outside. Nice move on their part ... not! Being that we typically have winters in the 10-27 F range, that line would've frozen. Add to that other bad moves, such as securing ductwork to my gas lines, etc. really makes me wonder how many homes are filled with their defects.