hello ,
I just started my internet websight and used paypal for my transactions they shut me down because someone used a bad credit card and said the seller was responsible for the balance , I was under the impression that they check these thing out before they make such transactions ....I guess not ...I am looking for any other sources that I will be able to use for visa and mastercard transactions if anyone knows a good company that doesnt have outragous fees please send them my way ...xxxxxxxxxxxxxxx@aol.com

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Well, that doesn't seem right
I see you subscribe to AOL
Have you checked out AOL for small business?
I'm pretty sure they offer this service
I'll try and find a link or something next time they send me a newsletter
Also my bookeeping software company is always trying to get me to sign up for their online credit card processing service
I haven't had the need yet so I haven't looked at the costs
Might be worth looking into-

 

if you have any info please let me know I went to *********.com and they have a class action lawsuit which I am now part of Im not the only one this is happening to i see thank you for responding slick ....
*********************

 

Yes, I've learned that PayPal has a bad rep. I know that ebay uses this service. An internet search about PayPal will reveal the lawsuits. Check with your local bank re: credit card services. There are many that offer service at lower rates than I have. My service is with NPC and it's 3% of every sale. I do not take credit cards at my store, but I will online with the 3% as an upcharge to the customer. There are credit card services that charge less than 3%.

 

It was the AOL Bill Pay service that kept bugging me, sorry
But Quickbooks does have a CC service that looks good
I would take them up on it if I was in the market for it

 

You can buy a machine including a CC servicer on e bay or even at Sams club.Also try your local bank Or a chamber of commerce, always a good move if you need health insurance, group rates but you must become a chamber member...

 

Howdy,
I am new to the forum was reading your posts in regard to paypal. I'd be curious to know the status of the law suite.
I have used paypal for a long time and haven't had too many problems but a few won't buy from my website because of paypal. They seem to be making some changing. I had trouble with them suspending my account during the holidays of all times because of an error. They re-imbursed me for some charges which sort of amazed me. Since I am limited on my credit card processing options I have stuck with them for now. (3 years) So curious to hear the flipside of why paypal sucks. If I remember any providers for credit card processing I have used in the past, I will pass on. I used paymentech I think at one time. I used it and signed up through homestead.com & had a web store through them. There is a set up fee and small charge for each transactions and any charge backs but might want to check it out.
Cynthia

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As of 2002 Paypal is an Ebay owned company.


I've never tried them, but here's a link to a similar site called Storm pay. Might be worth checking out.

https://www.stormpay.com/

 

stormpay is better .... ive used it already and its safe ...
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As a registered quickbooks for business user you should be able to get credit card acceptance at a reduced rate. Also if you are a member of Costco they have a deal too.

Paypal only guarantees if you select VERIFIED CUSTOMERS ONLY. We had problems with themtoo. Also only ship to the verified address.

Good Luck

 

Hmm. I'm glad I stumbled upon this, as I was about to sign up with paypal to handle CC processing on our new webstore that's about to open. Plus I have a corporate customer that needs to pay with CC, and we don't take them yet in our regular business, so 2 birds with on stone....

Now I'll have to research better. Did they do your CC processing also? Did they freeze that too, or just your paypal? And does that stop all transactions or just stop you from getting the money out of you paypal acct?

To those who have used other processors, paypal charges a flat %, regardless of card type. It's a little higher, for instance Sams Club charges 2.08% but up to an additional 1.89% for rewards and corporate cards. Basically, when you get those points, I'm paying extra for you to get it. My bank does the same thing. Other places want you to have a machine for $40 bucks a month or $500, but we're a low voltage contractor, and will almost never have the card to swipe. So paypal was looking good til now.

 

Talk about old threads..

I've used authorize.net and payquake.net for a couple of years. I bought my machine outright (on ebay, brand new, and it was less than $200). I did both online and in person sales, so the machine was a plus (and the rates are lower). Your shopping cart needs to be set-up for the provider you choose, and most are authorize.net ready.
My batch ran automatically (or I could run it manually if I wanted to), and the money was in my business checking account about 3 days later.

The premium you pay depends on your volume, credit history, chargeback history and how well you negotiate with your sales rep.

These fees *CANNOT* be passed on to your customers, both Visa and Mastercard specifically prohibit it and you can loose your merchant account by doing so. You may also NOT have a minimum charge amount. IE: Credit card purchases must be at least $5, etc. If the customer wants to charge 20 cents to their card, you have to let them, even though it's going to cost you more than that to take the transaction. Just part of doing business.

Read the fine print, many providers charge a fee if you cancel your contract early and it can be hefty.

Aside from that, I've used Paypal for other transactions for many many years and never had a single issue. PayPal, IMO, is NOT for business use. If you want to take credit cards on your website, get a real merchant account.

 

Thanks for the input. Don't know if you were aware that paypal now offers merchant accounts, which is what I was looking at, besides taking paypal. I figure I need to take paypal regardless, as a lot of people, myself included, feel more comfortable with that than just giving CC information to anyone.

But I will be offering to take CC directly. I knew you aren't supposed to upcharge, but I also know people that do. As far as my regular biz, I thought about upping my prices, but offering a discount if paid within 10 or 15 days by check or cash. That might speed up some of my customers who drag it to 30 anyways. I actually have some distributors, one won't let me pay with CC because of my pricing level, I'm at the best pricing. Another will take the CC but charges for it. I want to say it's 3%, but not sure. Of course I'm already at net 30, so I understand.

I was prepared for the 2% +/-, but then the up to 1.89% more for corporate or rewards cards. 4% is a lot. Especially when your talking 2, 5 or 10 grand sometimes.

 

I'm still of the opinion that paypal isn't for business use, not even their merchant accounts.

Giving a discount for cash is the same as up-charging for credit cards.
Just tell that vendor you will no longer accept an up-charge for paying by credit card, as you don't want to see them lose their merchant account.

Even the fees to pay by phone (which is essentially a charge for paying by credit card) are about to be outlawed by the feds, I think some states already have.

 

Well, I can see their point. They gave me net 30 terms, and now I want to pay with a cc. If I pay with a CC up front, I don't think there is an upcharge. The way they see it, and I can relate, is that I got free money for 30 days. So I'm not going to push it. Besides, my rep takes good care of me there.

I guess it can be CC at time of purchase only, or terms with a discount for prompt payment. I think that would be perfectly within the guidelines.

I'm shopping around. Ar you aware of anyone that doesn't upcharge so much for corporate and rewards cards?

 

Just an update. I backed off of paypal, checked with Sams Club, which was a little better than my bank, but still pricey. Turns out Quickbooks was the best deal and then some. And you don't have to be a QB user to get it, though I am.

It was going to be 59.95 set up, 17.95 a month, plus 9.95 more IF you wanted to do both website and non web transactions, .23 a transaction, 1.72% swiped card, 2.44% non swiped, and 3.27% corporate or rewards cards. I asked, since we would have almost no card swipes (we're a specialty contractor), if you could just do the web, and when someone needs to pay refer them to the webstore to pay their bill, and hes said you could). Of course they asked to set me up, and I said I was still looking, and also, I have to be able to accept cards on Monday (this was Thursday). He said (wanting my business), that he could wave the set up fee, do 9.95 for each (so x2), and lower the non swipe rate to 2.34%. So I went with it. I think it's a pretty good deal, and a lot less than the others. Took my first CC on Friday.

 

Most places that accept web transactions have a virtual terminal that lets you take CC's without using your webstore to process them. You just log in to your account, enter the information and off it goes.

 

Does Sams Club have good customer service? anyone that currently uses them?

 

I used to use PayPal when I did my online stuff. Never had problems. I only mailed to verified customers and have a 10day waiting period for check transactions. Also have done international transactions with no problems. Don't think I've used them since they merged with eBay though. Don't know if things have changed since then.