Okay, so not shocking exactly, unless stumping Home Depot counts. Three hours on the phone with them and I've got nothing to show for it except a burnt ceiling. :wall: Hello and thanks for having me here! My ceiling and I will greatly appreciate any help you can offer with my strange problem. I'm trying to install a Hampton Bay fan that doesn't have a pull chain or any type of manual control, it comes with a remote. Except we're going to take the remote out of the equation for the moment in the interest of making things easier to follow. Or so I hope! ;) This particular fan has a blue wire for the light and, of course, black for the fan motor. Hooking it up like we would any other, the 14/3 black from the ceiling goes to the fan black, 14/3 red goes to fan blue, 14/3 neutral white goes to fan neutral, and all the grounds (14/3, fan, and fan brace) are connected. The corresponding wall switch is wired with a Lutron switch separating the fan and light controls for independent operation, using - you guessed it - 14/3 wire. The circuit wires from the breaker box are /2 with ground wire. The junction box itself is metal. The ceiling fan box is also metal. With all wiring perfect, nothing happens. Nada, zip, zilch. Until by accident the discovery that, touching metal makes it work. Either at the wall or at the ceiling. At the ceiling, for example, if I take the black fan wire and touch a screw or the fan brace itself, the fan comes on. Doing this with the fan blue wire makes the light come on. On the other hand, adding the black 14/3 to the fan black and then touching metal burns the ceiling. That was per Mr. Depot's instructions, actually. Yeesh. Also, the touching metal result was irrespective of the wall switch being on or off. It worked either way, as long as the single wire touched metal. Same at the wall switch. If I take the black 14/3 at the switch and touch it to the metal j-box, the fan spins (provided the blacks are connected at the ceiling, of course). Clearly I'm not a professional electrician, but it seems to me like there might be one too many conductive metals or one too few, but Mr. Depot said that didn't matter. To be sure, he had me put cardboard between the ceiling fan brace and the ceiling fan box, but that didn't change anything either. I was just thrilled that, at least it didn't catch fire. :D Please help me if you can. Many thanks again!

I am installing a 4 bulb Florescent lighting fixture with a "Quick Disconnect" in my garage. The box coming out of the ceiling has 1 Red wire, 2 white wires and a ground. My light fixture has a black and white wire. Im a bit confused with this "Quick disconnect" and not sure where the wires should be plugged. Any help is appreciated. Thanks The fixture i purchased; [URL="http://www.homedepot.com/Lithonia-Lighting/Lithonia-Lighting/h_d1/N-5yc1vZwvZwvZ12l2/R-202591815/h_d2/ProductDisplay?catalogId=10053&langId=-1&storeId=10051#BVRRWidgetID"]Wrap 4-Light Flush-Mounted White Multi-Volt Ballast Ceiling Light-LB 4 32 MVOLT 1/4 MVIS at The Home Depot[/URL]