Ceiling fan, fan works light does not work !!

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  #1  
Old 01-11-14, 01:26 AM
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Ceiling fan, fan works light does not work !!

Hi all,

I need help, we moved to a new home there was one resident before.
the house was with no ceiling fan I don't know if they had one before and they took it when they moved out or there isn't one at all !!!

so we bought a new ceiling fan and install it the fan works but lights does not work
I opened the light kit after we install it and I found one white wire not attached
I don't know if it was like that when we installed it or what?
 
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  #2  
Old 01-11-14, 02:28 PM
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There should be one wire from the light, not gray or white, connected to red or blue from the fan wiring harness. There should be one white wire connected to either a fan wiring harness white or gray. Do you have those two wires from the light connected. (Hard to tell from the picture.)

At the ceiling box what is your wiring?
 
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Old 01-11-14, 03:19 PM
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I've installed a number of ceiling fans & never saw a wire loose like that, in the light kit. I would exchange it.
 
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Old 01-11-14, 06:37 PM
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I have these two picture if that's help, or I can take other pictures
 
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Old 01-11-14, 07:04 PM
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No more pictures are needed. I would exchange the ceiling fan.
 
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Old 01-13-14, 01:32 PM
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so we found were the white wire suppose to be connected (with all white wire )
but light still not working!!!! the ceiling fan came with remote but we did not wont the remote and we didn't connected, would this be a problem ??
 
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Old 01-13-14, 01:51 PM
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How did you connect the fan at the ceiling? How many cables? How many wires not including the ground. What color wires?
 
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