Ceiling fan problem

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  #1  
Old 05-03-14, 08:40 PM
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Ceiling fan problem

I just installed veiling fan today and only light works but no fan.
It's Hampton Bay Preston with remote.
Junction box had 4 wires (black, red, white and ground)
so I connected receiver's back to back and white to white but left red alone.
and connected receiver's blue to ceiling fan's blue, black to black, white to white
and connected all grounds together.

On the wall switch, it looks like the attached.
three group of wires are coming into the box;
first: black, white, ground
second: black, white, ground
third: black, red, gound

I bought single pole switch to control both light and switch and plan to use remote for speed. I connected black from power to switch and black from fan to switch but only light come on and no fan. any suggestions would be greatly appreciated.

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Last edited by ray2047; 05-03-14 at 08:51 PM. Reason: Rotate picture.
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Old 05-03-14, 08:59 PM
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I'm a bit confused by what you wrote. Are you saying you want to use the wall switch only to control the light. If so then all blacks pigtailed to the switch. At the fan the remote blue would be capped and not used. The fan's blue would be connected to the red from the switch.

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Last edited by ray2047; 05-03-14 at 09:41 PM.
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Old 05-04-14, 05:00 AM
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Ray,

I'd like to use switch to control both light and fan but i meant fan speed will be controlled by remote.
 
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Old 05-04-14, 05:05 AM
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your diagram on the bottom of switch, one should be black, red and white in stead of black and white and wires in the middle (wires in junction box?) red is capped. To the right of remote, it's black, white and blue (red in your diagram) is connected to the fan. So the red is not used in remote or fan or switch.
 

Last edited by pega1; 05-04-14 at 05:25 AM.
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Old 05-04-14, 09:02 AM
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The black red and white leaves the top.
Ray,I'd like to use switch to control both light and fan but i meant fan speed will be controlled by remote.
I'll let someone else answer. I don't understand.
 
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Old 05-04-14, 09:37 AM
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At your switchbox..... I see a single red, a single black and a splice with two black wires and a tail. Connect the single black wire to the black splice. Now you'll have a splice with three black wires and a short tail.

Use the short black tail from the black splice to connect to the switch along with the red wire.

Up at the fan. Connect the white and black of the receiver to white and black in the box. Connect the red wire in the box to the blue wire that goes into the fixture. The blue wire on the receiver must be capped off.
 
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Old 05-04-14, 11:47 AM
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So this is current connection ( receiver have 2 sides)
junction box black - receiver black
junction box white - receiver white
junction box red - capped off
junction box gound - receiver ground - fan gound

receiver black - fan black
receiver blue - fan blue
receiver white - fan white

in switchbox
Connect the single black wire to the black splice. Now you'll have a splice with three black wires and a short tail.
Use the short black tail from the black splice to connect to the switch along with the red wire.

the connection in junction box and fan are followed from install guide.
but only light come on and no fan.
 
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Old 05-04-14, 11:59 AM
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No....

This is current connection ( receiver have 2 sides)
junction box black - receiver black
junction box white - receiver white
junction box red - fan blue
junction box ground - receiver ground - fan ground

receiver black - fan black
receiver blue - gets capped off
receiver white - fan white

You may also have a pull chain for the fan.... if you do you need to find the hi speed position.
 
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Old 05-04-14, 01:42 PM
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This is current connection ( receiver have 2 sides)
junction box black - receiver black
junction box white - receiver white
junction box red - fan blue
junction box ground - receiver ground - fan ground

receiver black - fan black
receiver blue - gets capped off (this is different from install guide)
receiver white - fan white

http://www.homedepot.com/catalog/pdf...6e88d7e04b.pdf
 
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Old 05-04-14, 01:58 PM
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The instructions are illustrating the lights being connected to the receiver.
You want your wall switch to operate the light..... not the remote like as shown in the diagram.
 
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Old 05-04-14, 02:19 PM
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So only exception in the diagram is supply circuit has red wire and that red should be connected to the fan blue and not receiver blue to use remote to control fan and wall switch to use light?
what happens if I connect those two blues and red instead of capped off the blue one on receiver.
 
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Old 05-04-14, 04:21 PM
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So i changed wiring per your suggestion and now neither light nor fan works...
 
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Old 05-04-14, 04:23 PM
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OK..... so now it's time to break out a voltage tester or voltmeter because we can only help you so far.
 
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Old 05-06-14, 12:53 PM
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Ok, so instead of using switch, i decided to just use remote to control light and fan so I connected all blacks together but still left red capped in junction box as well in switch box. However, results are same. I can control light with remote but not the fan. Any suggestions?
 
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