Chandelier wiring problem

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  #1  
Old 06-09-19, 02:35 PM
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Chandelier wiring problem

Hello everyone. I was hoping someone may be able to assist me with a wiring issue I am having. I am installing a Maxim Lighting model 39935BCPC chandelier. Whatís weird is that it has a black striped wire and then two clear coated wires along with a ground. My ceiling has a black, red, white and ground. The box is set for a ceiling fan. Iím not sure what Iím supposed to do with the chandelier wires. When I hook everything up the light stays on. If I switch the red and white from the ceiling, then it doesnít come on. Any help would be greatly appreciated. Thanks
 
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  #2  
Old 06-09-19, 02:56 PM
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How are you hooking it up? I am going guess you connected black and white. Then I think you connected black and red.
Most likely you need to connect the chandelier to the red and white from the ceiling.
 
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Old 06-09-19, 03:10 PM
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Yes, I connected the two blacks. Then I did one of the clear coated to the ceiling red and one clear coated to the ceiling white. The first time I did it, the light came on, but it was constant. Then I switched the wires and it wouldnít turn on at all. The two undefined wires from the light are throwing me off.
 
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Old 06-09-19, 04:18 PM
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I can find no info on the wiring of this light. Did it come with any directions?
 
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Old 06-09-19, 04:21 PM
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Here is a link. Not helpful at all. Let me know what you think. Thanks!

http://www.maximlighting.com/pdf/instruction/39935.pdf
 
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Old 06-09-19, 08:12 PM
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Useless. It only show two wires, with no colours, from the chandelier and you have described three wires and a ground.
 
  #7  
Old 06-10-19, 03:31 AM
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Exactly. Thatís why Iím so confused. I have no idea what Iím supposed to do with that wire. By far the worst diagram Iíve seen especially for a $750 light fixture. I appreciate you trying to help. Any additional ideas would be great. Thanks again.
 
  #8  
Old 06-10-19, 04:49 AM
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post a picture of wires.
Which two wires did you use when it came on? Which wires did you connect them to in the ceiling?
 
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Old 06-10-19, 04:57 AM
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Hi, can you post a pic of the fixture wires, is it designed to be controlled from a standard wall switch or some wireless device ?
Geo
 
  #10  
Old 06-10-19, 07:16 AM
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Thanks guys. I will take photos as soon as I get home.
 
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Old 06-10-19, 06:14 PM
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Hi guys, how do I upload a picture? When I click the photo icon it is asking for a url.
 
  #12  
Old 06-10-19, 06:20 PM
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how to insert pictures

Use the option above URL to BROWSE you computer for the image file to upload. Note the maximum sizes allowed and adjust your picture if required.
 
  #13  
Old 06-10-19, 06:45 PM
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Here is a photo of the wires. One is a black stripe and the two others are clear. Hope the image helps.

Name:  light.jpg
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Last edited by PJmax; 06-11-19 at 09:57 AM. Reason: enlarged/cropped/enhanced picture
  #14  
Old 06-11-19, 07:04 AM
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Do you have a meter? test between the black striped conductor and the base of the chandelier, checking for continuity.
Geo
 
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Old 06-11-19, 08:48 AM
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I can't see much from the image.
I wonder if it could be two sets of lights so you could have half on or all on for different light levels? Then it would be one common wire(maybe the black stripe) and two hots for the two sections?
 
  #16  
Old 06-11-19, 11:21 AM
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Thanks guys. I was able to get through to maxim lighting and apparently the two clear wrapped wires are identical neutrals. I was advised to wrap them together and connect to the ceiling neutral or cut one of them and attach the remaining one to the ceiling neutral. They said that for whatever reason, that is how the place in China was sending the product to them. So basically black to red, 2 neutrals to neutral and ground to ground. If that is the case, what would you advise for the ceiling black? Is it ok to cap it? I wasnít sure if that is code.
 
  #17  
Old 06-11-19, 12:03 PM
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Yes just cap it. It would only be used if you had a ceiling fan.
 
  #18  
Old 06-11-19, 02:25 PM
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Great. Thanks for your help on this.
 
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