Suddenly 2 fans controlled by one remote


  #1  
Old 12-31-20, 09:10 PM
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Suddenly 2 fans controlled by one remote

We have a Mercator ceiling fan/light in our 2 bedrooms, each fan was controlled by a seperate remote up until yesterday. The remote for our bedroom fan stopped working however the remote for our son's bedroom now works for our fan but controls both fans at the same time. The dip switches on the remotes are different, our remote had all the dip switches down whereas the other remote that works had down, up, up, down. We have removed the fan canopy and cannot find the receiver to check the dip switch positions on the receiver and the LCD screen on the remote that no longer works still has images on it when we press buttons on the remote. Any advice on where we may find the receiver or any other suggestions would be greatly appreciated.
 
  #2  
Old 12-31-20, 09:20 PM
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Welcome to the forums from down under.

Unfortunately this is predominantly a North American based website and that fan's company looks to be based in Australia. I have no knowledge of them and not sure if anyone else here will either.

If you had a model number I could try searching.
I can't get enough info from just the company name.
 
  #3  
Old 01-01-21, 07:48 AM
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Try this:
Write down the dip switch positions.
Flip each tiny switch toggle twice to clean off possible age related oxidation, and return the toggle to its original position.
For good measure do this in each fan unit and in each remote.
 
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Old 01-01-21, 04:45 PM
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Thank you for replying. I will try an Australian site, have a great new year.
 
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Old 01-01-21, 07:06 PM
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@ allanj...... the primary question was where are the dipswitches in the fan.
 
 

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