Troubleshooting a 4-way switch circuit that I "broke"


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Old 09-24-23, 10:40 AM
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Troubleshooting a 4-way switch circuit that I "broke"

Last week I took a perfectly-working 4-way circuit and rendered it non-working by changing only the 4-way switch. We're doing some kitchen remodeling and I'm using those flat decorator-style switches. Since they're all in different rooms, I decided to only change out the 4-way in the kitchen. I read and watched videos about how easy it is to do, so I bought a 4-way switch and got to work - 5 days ago.

First I wasn't able to tell for sure which 3-way was first and which was last in the circuit. There is SUCH a jam of spray-painted wires in my switch boxes from when the house was built and the kitchen was first painted 27 years ago, that I wasn't sure which bundle of wires came in or went to the line and load sides. The neutrals are all twisted together with giant wire nuts and the ground wires are twisted together into their own bundle, and both bundles are shoved into the back of the boxes. Some cables come in (or go out) of places in the box that I can't even see. I finally decided the box farthest from the panel would probably be first in the circuit. At least it gave me a place to start. When I installed the new 4-way switch, I was only able to get it to work if the 3-way switches were in certain positions. The only thing I changed was the 4-way switch.

So, I took ALL the switches off and checked every wire with a non-contact voltage detector pen, to find out which was the black line wire. When I turned the power back on, instead of having only one hot wire, all BUT one of them was hot, a black wire in one of the 3-way boxes. I thought I'd only find one hot wire, not nine. I can't figure out how to connect the wires to the switches now, since all but one is hot. So I'm out of ideas, and ready to put everything back together and just deal with having to go from switch to switch to turn the lights on and off.

Before I tear out the rest of my hair, can you help me fix this? Thanks in advance for any assistance.
 
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Old 09-24-23, 12:30 PM
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I was only able to get it [the new 4-way switch] to work if the 3-way switches were in certain positions.
GridSser - Yes, what you found is indeed correct!

The 3-way switches have to be in certain positions for a 4-way switch to turn On or Off the load.

There's four possible ways or stages!

Likewise, the 4-way (crossover) switch is wired in the middle of the two 3-way switches, and it too has to be in a certain position for the 3-way switches to turn On or Off the load.

You didn't break anything. It's all good!


4-Way switched circuit with the load at the end of the run.
 

Last edited by Kooter; 09-24-23 at 01:51 PM.
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Old 09-24-23, 02:25 PM
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Non-contact voltage testers are only good for a quick check to see if there are ANY hot wires in a box. They are not very good for troubleshooting. For that, you need an actual volt meter.

When using 4 way switches you have to check how they function. Some will work like the one in Kooter's picture where you connect each set of travelers to each side of the switch while in others you connect one set of travelers to the top screws and the other to the bottom screws. Again, you need a meter to figure this out.

The easiest way to troubleshoot this is to find which 3 way the power comes from. That hot wire will go onto the common screw of the first 3 way switch. The traveler wires will go onto the other two screws of the 3 way switch. It doesn't matter which traveler goes to which screw, it is just one per screw.

Next, figure out each pair of travelers in the 4 way box. They should be in the same cable or conduit. Connect the two groups by the results you found testing how the 4 way switch works.

In the last 3 way box the two travelers should be in the same cable or conduit. The travelers will connect to the brass colored screws of the switch. The wire that goes to the light(s) (switch leg) will connect to the common screw of the 3 way switch.
 
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Old 09-24-23, 05:30 PM
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GridSser - I know this is probably confusing to you and it's hard to wrap your head around what needs to be done.

First and foremost, remember that you're working with only three total switches - two 3-ways and one 4-way. Know that the lone 4-way switch will not work without two 3-way switches.

A 4-way switch has 2 BRASS 'IN' terminals and 2 BLACK 'OUT' terminals. They may be identified on the back of the switch with the words 'IN' & 'OUT' identified by pair as 'INPUT' or 'OUTPUT'. Regardless, the 4-way switch's 'IN' & 'OUT' screw terminals are easily identified. (See images of the 4-way brass and black screws & the back side of the 4-way switch with INPUT and OUTPUT markings.)

The 2 traveler wires from one of the 3-way switches are to be connected to the 2 'IN' screws or if you wish connect them to the 2 'OUT' screws - take your pick because it makes no difference - (but, NEVER connect one traveler to 'IN' and the other traveler to 'OUT'.) Now that you have the travelers for one 3-way wired to the 4-way, now the 2 traveler wires from the other 3-way switch needs to be connected to whichever 'IN"' or 'OUT' terminals you did not choose to connect that previous 3-way to. In other words, if you connected the first 3-way travelers to the 4-way 'IN' terminals, then you'll connect the travelers from the second 3-way to the 'OUT' terminals. Easy-peasy!





 

Last edited by Kooter; 09-24-23 at 06:45 PM.
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Old 09-24-23, 05:37 PM
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Kooter illustrated one way a four way switch is wired.

Typically there are two cables that use the same color travelers.
Could be red and black or red and white or black and white.

The method used is printed ON the box the device came in.
 
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Old 09-24-23, 06:51 PM
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the method used is printed on the box the device came in.
Leviton 54504 4-Way Switch Packaging Wiring Diagram




 

Last edited by Kooter; 09-24-23 at 07:28 PM.
 

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