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Concerning Toro Snowthrowers


AZinOH's Avatar
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Join Date: Jul 2004
Posts: 16

07-27-04, 03:20 PM   #1  
Concerning Toro Snowthrowers

This letter was received 7/27/04 regarding my Toro 726 snowblower (and I am guessing other Power Max models as well).

Important Rework Notice

Dear Toro Owner,

Toro has monitored the "first season" performance of the Power Max snowthrower and has identified several areas that have not consistently met our high standard of performance. Toro has prepared a package of updated parts which includes a new impeller housing cover and seal and parts for the traction drive system. These improvements will increase safety, overall durability and the performance of your Power Max snowthrower.

Replacement of the impeller housing cover is a particularly important part of this update, as this component has been subject to stress cracking and breakage when struck by stones or ice chunks. This could present a thrown object hazard to bystanders if a broken cover is not replaced immediately. The impeller housing cover is now made of an improved material that corrects both issues.

Please contact your Toro dealer to set up an appointment to have this update package installed free of charge. Toro will pay the full cost of parts and labor as well as pick up and delivery within 15 miles of the authorized dealer.

To avoide the winter preseason service rush, we suggest you make a service appointment now.

We regret any inconvenience this may cause. Should you have any questions we encourage you to contact us toll free at 866-336-5205 (USA) , 866-854-9033 (Canada).

Sincerely, Toro Consumer Customer Care
******************************

Am not real happy about this development, but glad they are doing something about it. So if you own a Power Max, be on the lookout for a letter and if you don't receive one, contact Toro or your OPE dealer.

AZ

 
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cheese's Avatar
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Join Date: Jul 2001
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07-28-04, 12:03 AM   #2  
Thanks for the heads up!


"Who is John Galt?" - Ayn Rand (Atlas Shrugged)

God bless!

 
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