Charging to re-paint


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Old 10-05-04, 12:02 AM
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Charging to re-paint

For all the pros here who paint professionally, I was just wondering if you charge to repaint what you had just finished painting because the client didnt like the color she chose!
The client leaves you the can of paint she had tinted and you do the job. She comes home from work, you're gone and she les you know that she doesnt like the color/shade.
Do you charge to re-do the job again?
And if so, by how much over the cost of your original quote/price?
Just curious!!!
 
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Old 10-05-04, 05:25 AM
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I charge the same amount (minus prep or materials) as I did the first time. Labor cost is labor cost, and its not my fault on the color. I make my customers sign off on the color before we start.
 
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Old 10-05-04, 08:01 AM
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Thanx, prowallguy.
I understand what you mean by 'signing off' on the color. Do you use a particular form for this? ...or are you using a type of 'contract' form?
TIA
 
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Old 10-05-04, 02:59 PM
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I have done this several times (I'm not a pro). The real pain for me is that I have to partially re-do the trim because I'll start to climb to far into the trim second or third time around.

Also, if I used tape the first time the new paint won't cover the hard line between wall paint and trim paint because of the sharp edge (latex really hates sharp edges). So anywhere that I used tape I have to hit it lightly with sandpaper to knock down the edge before repainting the trim.

Do you guys have to touch up the trim second time around?
 
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Old 10-05-04, 04:18 PM
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Do you use a particular form for this? ...or are you using a type of 'contract' form?
Yeah, I use a special form I made up for this, I also have several different contracts I use for different types of jobs. It looks like a Change Order form, but its layed out to specify colors and/or wallpaper patterns for specific areas.
Do you guys have to touch up the trim second time around?
Nope.
 
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Old 10-05-04, 07:58 PM
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I would charge the same, materials and all, it's not your fault the client didn't like the color they chose. Only recharge for the surfaces you have to repaint however (example just the walls and not trim)

AlexH, I understand what you mean by "I'll start to climb to far into the trim second or third time around". You have to cover the previous color or it will show. Around the trim we cut in a very straight line, freehand, it is not too much of a problem to cover the first color of paint(if we painted the first color). If we do need to touch up the trim the second time around we do, it's good for bussiness, no ones perfect but you can appear to be. The key is to keep it straight and clean, i make sure all my helpers have a clean bucket of water and a rag when rolling walls and I know who can cut straight and who can't.
 
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Old 10-06-04, 04:49 AM
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I would charge the same, materials and all,
Yeah, I should've stated that in my first post, I would definitely charge for the paint too.
no ones perfect but you can appear to be.
Touché
i make sure all my helpers have a clean bucket of water and a rag when rolling walls and I know who can cut straight and who can't.
Yep.
 
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Old 10-06-04, 08:06 AM
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I seldom use tape..and when I do, its usually the edge of the wall where it meets the trim...ie window trim. I usually dont even tape the windows when I paint the panes. Tooo time consuming imo.
I usually start at the top...and work my way down.
 
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Old 10-06-04, 09:02 AM
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I don't see how you guys paint the wall where it meets the baseboard assuming that the base is white and the wall is non-white so mistakes will be obvious. You must lay down on the floor or something?
 
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Old 10-06-04, 09:05 AM
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Yea...pretty much lay down on the floor.
Catch a couple of ZZZ's while Im there as well!!! j/k
Ya gotta do what ya gotta do!!
 
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Old 10-06-04, 01:26 PM
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Alex, I paint all the trim first, except the baseboard. Cut in and roll out walls, then paint baseboard. Cut in top edge of baseboard is easier for me to do, so I don't have to lay down, I look down on it.
 
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Old 10-06-04, 02:30 PM
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AaHaa .. Another useful tip from the master...
 
 

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