Link to what I am talking about: https://imgur.com/a/k9LMjid
this was done by a reputable company, and they are essentially saying because the house is old (1950's, so not that old in my opinion) this is the best they could do. I didn't pay them just yet, and I am wondering: would you accept this and try to fix somehow yourself? If you wouldn't accept, what would you ask them to do here? The gap is consistent all around and is far too big to just caulk. Is it reasonable to have them take the trim off and cut it so that it flush with the wall? Or do I need to essentially fill the space with something on my own? I've never seen a gap this large, but they are assuring me that this is "standard" for new doors in old houses.

 

so they ordered a door with the jams too wide? They could cut them down but still it is the wrong spec for the opening.

- Peter

 

We can't tell the jamb thickness of the door or your existing wall thickness based on your photos.

Also no photos show the jamb or sill so we can't explain why they did what they did.

And with no photo of the siding or threshold, can't really suggest what "could have been done".

The door likely should have been installed flush with the interior surface of the wall and any resulting gap could probably have been hidden on the outside easier than on the inside.

So no, I wouldn't say that's normal. But I can't say why. If your wall is thinner than normal for some reason, that would explain it. You usually order the door with the right wall thickness in the first place... something they obviously didn't do.

Maybe they just bought a 6 9/16" door (wider than needed) from a box store.

 

I appreciate the responses. Here are some more photos: https://imgur.com/a/7NrK6FN

Looks pretty horrid, no? Also, is the gap between door frame and door on the lock side a little too wide? I don't know whether to give them hell and have them redo it, or whether they truly did the best that they could.