Cougar Electrical Problems

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  #1  
Old 10-16-03, 10:28 AM
fishy159
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Question Cougar Electrical Problems

I own a 2000 Mercury Cougar (V6, Automatic). I recently have had some electrical issues--my head lights and dash lights no longer seem to work. I am able to pull outward on the switch to make my fog lights come on, but needless to say, that is not enough for night-time driving.
I really thought that the problem was just in the headlamp switch (maybe a short or something, because there was a day or two when I could wiggle the switch and get the lights to come on). Now, however, I can get no lights to work.
I brought my car to the ford dealer and they have had it now for 3 full days (we're into the 4th today).
I call to get updates and all they tell me is that they are still tracing the wires! How long can this take? I am starting to get really frustrated and am wondering if anyone has any suggestions that I can pass on to the mechanics, who I'm not so sure know what they are doing. Or can someone at least tell what they should be doing to find and fix the problem?
Thanks!
 
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  #2  
Old 10-16-03, 11:14 AM
Joe_F
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Sounds like the dealer is stumped. In which case, they should probably bail out and call the Ford hotline for help or advise you to get it to another dealer that WILL find the problem....

I checked quickly in Alldata.com and didn't find anything that jumped out at me, but you may wish to print these and show them to the dealer (although they should have this EXACT information too):

http://alldata.com/TSB/36/003620C8.html
 
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