Finding the best dealer service department
#1
10-09-06, 06:48 AM
Join Date: Apr 2001
Location: Cleveland, Ohio
Posts: 338
Finding the best dealer service department
Does anyone know of a way to identify the dealers that have service departments with good reputations? I'm in the Cleveland, Ohio area and need to select a Buick dealership to handle repairs under my GM extended warranty.
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#3
10-09-06, 09:59 AM
Group Moderator
Join Date: Feb 2001
Location: SW Fla USA
Posts: 11,575
If you know anyone in the towing business you can ask them also. They know who's good and who isn't.
#4
10-10-06, 05:16 AM
Join Date: Apr 2001
Location: Cleveland, Ohio
Posts: 338
Well, I don't know any towing people, and I AM a local, so I'm not sure what to do. This may sound silly, but does whether the dealership takes advance appointments mean anything? One dealership will only do service by appointment, and another is the opposite -- it won't make advance appointments.
#5
10-10-06, 06:07 AM
Group Moderator
Join Date: Feb 2001
Location: SW Fla USA
Posts: 11,575
I don't think it makes any difference quality-wise. The appointment place would certainly be more convenient for routine stuff; if you have an emergency I guess you would be out of luck with them.
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