transmission question

Yesterday I took my 02 Dodge Caravan to the local dealer for a tune up, oil cgange, transmission tune and 23 point checkup. the checkup discovered no problems. i was also not told of any problems when i picked up the van. On my way home the van was jumping gears when ever I slowed down. I took it back to the dealer today to find out what the problem was... long story short i was told today that there is a problem with the torque converter. the check engine light has not came on and i didn't have this problem untill yesterday. My husband normally handles the car things- he is currently in the desert and i want to know what my next cousre of action should be. the dealership said they can fix it. help

 

Sounds like the dealer might have damaged something during your tune up. A torque converter and the labor to put it in can be quite costly. Go get a second or third opinion.

 

I'm curious what their "transmission tune-up" consists of; on a 2002 a simple filter and fluid change should have been sufficient and really all that can be done to it.

 

Hey Tow........I'm thinkin they used a flush machine and didn't use the right fluid or the correct "friction modifier"...........But that's only an educated guess

 

02 Dodge models use a special fluid. I believe it's ATF+4. I know there are still shops that use Dexron III for nearly everything they touch. Check to see if your receipt has this detail. If not - ask the dealer what fluid they used.

Maybe the trans fluid level is low?