Oil Sludge-like (sludge in engine)

Reply

  #1  
Old 03-18-07, 04:32 PM
Member
Thread Starter
Join Date: May 2004
Posts: 87
Oil Sludge-like (sludge in engine)

My wife took her 2003 Toyota Highlander to the dealer a couple of days ago because smoke would come from the exhaust every once in a while. After taking a look at the car, the mechanic suggested we gather our records for oil changing as Toyota would ask for it. He has suggested we'll need a new engine and Toyota may make us pay for it if we can't show records of regular oil changes. He says the engine is full of sludge. The engine has about 55,000 miles on it. My wife just got the oil changed abut 2 months ago. We have record of that change. She can produce record of about 6 other changes. We're sure she has had the oil changed more often, but may have difficulty producing the records. Even if she had only changed the oil 7 times over the 55K span, is it possible an engine would get to this point? I find it hard to believe that could happen (I'm not a mechanic though). Wouldn't there have been some indication of a problem 2 months ago when she had the oil changed? I really don't want to buy a new/rebuilt engine. I would greatly appreciate any suggestions or help anyone can offer.

William
 
Sponsored Links
  #2  
Old 03-18-07, 05:02 PM
the_tow_guy's Avatar
Group Moderator
Join Date: Feb 2001
Location: SW Fla USA
Posts: 11,525
Do some research. Some of the Toyota engines have a known problem with sludge and Toyota has a program to deal with it. I even got a postcard in the mail telling me about it (as a Toyota owner). As it's a known problem and unrelated to oil changes, i.e. even religiously oil-changed cars have sludged up, (although I'm sure probably would be worse without changes) theoretically you have a case. The dealer will, of course, try to minimize their liability as much as possible.

Here's some starter info:

http://www.consumerreports.org/cro/cars/maintenance-accessories/engine-sludge-1205/overview/index.htm?resultPageIndex=1&resultIndex=1&searchTerm=sludge
 
  #3  
Old 03-18-07, 05:22 PM
Member
Thread Starter
Join Date: May 2004
Posts: 87
Originally Posted by the_tow_guy View Post
Do some research. Some of the Toyota engines have a known problem with sludge and Toyota has a program to deal with it. I even got a postcard in the mail telling me about it (as a Toyota owner). As it's a known problem and unrelated to oil changes, i.e. even religiously oil-changed cars have sludged up, (although I'm sure probably would be worse without changes) theoretically you have a case. The dealer will, of course, try to minimize their liability as much as possible.

Here's some starter info:

http://www.consumerreports.org/cro/cars/maintenance-accessories/engine-sludge-1205/overview/index.htm?resultPageIndex=1&resultIndex=1&searchTerm=sludge
Thanks for the information. My wife isn't the greateast at keeping records so any amunition we have will help.
 
  #4  
Old 03-18-07, 06:33 PM
the_tow_guy's Avatar
Group Moderator
Join Date: Feb 2001
Location: SW Fla USA
Posts: 11,525
FWIW, I've owned Toyotas for almost 30 years and will continue to buy them.

Good luck, Wm. Be sure to do a LOT of research. You should be able to find a TON of ammunition on line. The 7 oil changes you can definitely document should be a pretty good start, although their response is likely to be, "Well, see, you've only been changing your oil every 8,000 miles; OBVIOUSLY that caused it to sludge up". So have a good response ready for that; something including the words "full of" would probably be appropriate.

Here's some starter ammunition:

http://www.ripoffreport.com/reports/ripoff21644.htm
http://counsel.net/chatboards/products_liability/topic468/2.11.07.20.31.24.html
http://yotarepair.com/Sludge_Zone.html
http://www.consumeraffairs.com/news02/toyota_sludge.html
http://www.autosafety.org/article.php?scid=&did=566

You can find lots more by searching "Toyota sludge".
 
  #5  
Old 03-19-07, 05:18 AM
Member
Join Date: Feb 2005
Location: USA
Posts: 1,396
If she gets the oil changed at the same place each time, they may have the complete records in their database. Check and see.
 
  #6  
Old 03-19-07, 10:07 AM
Member
Join Date: Feb 2004
Location: Milwaukee
Posts: 146
Call Toyota Customer Service. It always helps to complain starting at the top.
 

Last edited by the_tow_guy; 03-19-07 at 03:14 PM. Reason: Not necessary to quote entire post when replying.
  #7  
Old 03-19-07, 08:25 PM
Member
Join Date: Aug 2005
Location: nc
Posts: 369
hes one most dont know about, your water pump breaks down if you dont do your changes there as well. so the pump stops pumping water like it should and this can cause hotter motors and cook the oil to a sludge. this is one of the big ones with the 2.7 from dodge
 
Reply

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread
Display Modes
'