Place where service line enters foundation leaking. Plumber incompetent


Old 10-10-05, 07:04 AM
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Place where service line enters foundation leaking. Plumber incompetent

We had an underground leak in our service line back in April. We called a plumber and they came out, spent the day digging a trench and replaced it. Fine.

A week later, it started leaking inside our basement every time it rained. Water was seeping in through the hole where the pipe entered. Apparently, they "forgot" to seal around the pipe before finishing the job! All they did was put putty around the pipe!

So they sent someone out to fix it... He redug part of the trench near the foundation and supposedly sealed it with tar on the outside and inside of the foundation.

A month later... water in the basement again coming in from the same spot. They send another guy out and he essentially does the same thing, but this time puts cement on the inside of the foundation. He apologized profusely and said to let them know if it leaks again.

This weekend it leaked again when it rained!!

Should I call them out again, or just get a competent plumber to do the job and sue them for the cost of the job? If they aren't capable of doing it, they aren't capable of doing it. I'm tired of them digging up my yard and having water come in whenever it rains that did not come in before. What do you think?
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Old 10-10-05, 04:37 PM
shacko's Avatar
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Underground leak

No-body wins on a suit of this kind but the lawyers. Get these a-holes back as many times that you can, maybe they have someone that knows what they are doing. Lots of luck.
Old 10-10-05, 06:09 PM
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If the waterline was cemented into the foundation, expect to have to replace the waterline again. The foundation and concrete move with the weather/temperature. The line (if so) will not move as it is in the ground and cemented into the wall. It will break the line. Good luck.
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