glacial bay toilet


  #1  
Old 08-31-10, 12:16 PM
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Angry glacial bay toilet

just bought and installed the duel flush model 215 583 glacial bay toilet from home depot. it will not flush the solids without a minimum of 2 flushes. this is suppose to be a water saving toilet, hah! i have it adjusted to the max as per the directions. anyone have this model and know how to fix the problem? cant take it back after its been installed of course so im stuck i guess.
thanks all
 
  #2  
Old 08-31-10, 12:28 PM
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Sure you can take it back....clean it up a bit (no need to gross out the returns person)...take your receipt and viola...yer done. Just tell 'em...it doesn't work...it's a bad design. Might be store credit, but unless you bought it 4 months ago or have no receipt...I doubt it.

The basic GB toilets work OK in most situations...but I'd go with a major brand for something relatively new like dual flush operation.
 
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Old 08-31-10, 04:36 PM
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When you pick out your new toilet, check the flush ratings (1-10), 10 being the best. I, too, learned the hard way. Cheap is cheap.
 
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Old 09-04-10, 08:20 AM
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pressure

when i did buy this it says it had the flush rating of 8/10. not the best but an 8 should flush with 1 flush i thought. if anyone knows glac bay email address please post it.
worrdpress@glacierbaytoilets.net
email goes through to this address but no replys.
 
  #5  
Old 09-04-10, 01:26 PM
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Glacier Bay is a "house" brand exclusive to Home Depot. I don't know who makes them for the Depot but I would be extremely wary of purchasing a toilet from them.
 
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Old 09-04-10, 01:32 PM
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Just a thought? do you have low water pressure in your house?
 
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Old 09-04-10, 04:24 PM
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Water pressure wouldn't make a difference. Any chance that there is a partial obstruction in the drain? Any difference when you lift the flapper manually?

Just like Gunguy said. You can take it back. Just tell them it sucks (or actually doesn't suck. At least not enough), doesn't work right and you don't want it. For all the badmouthing that HD gets here and on other boards, they are great with returns.
 
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Old 09-05-10, 08:19 PM
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Your website obviously would be a blog, not a manufacturer.

Glacier Bay toilets are made in China for Foremost Groups

Foremost Groups - Corporate Hompage

Naturally, they don't specifically talk about GB, which is one of MANY private labels they produce. But if you look through their spec sheets, you can probably "decode" the GB model number.
 
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Old 09-07-10, 10:59 AM
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thanks allot for the address. and no obstructions either.
 
  #10  
Old 09-10-10, 08:59 AM
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glacier bay toilet

jturk1, I figured out how to solve the same problem. I have two of these toilets. The instructions suck. Here's what I did and maybe it'll work for you. I took the lid off the tank and pushed the inside flush buttons with my fingers. The flushes were fine that way. But when I put the lid back on, the flush volume was pitifully low. So the flush buttons were the problem. The buttons in the lid that push posts down to flush weren't long enough. I unscrew the posts that run down from the lid buttons and made them longer. Once the posts were long enough to really push the interior flush buttons, the toilet (both of them) worked great. I've got a third one to put in now. Hope that helps.

Originally Posted by jturk1 View Post
just bought and installed the duel flush model 215 583 glacial bay toilet from home depot. it will not flush the solids without a minimum of 2 flushes. this is suppose to be a water saving toilet, hah! i have it adjusted to the max as per the directions. anyone have this model and know how to fix the problem? cant take it back after its been installed of course so im stuck i guess.
thanks all
 
  #11  
Old 09-10-10, 10:05 AM
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LCRAWLS...Welcome to the Forum...

And thanks for such helpful info on your first post! Hope jturk sees it before he takes the toilet back.
 
 

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