toilet not getting any water, faulty toilet shut-off valve?


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Old 11-21-10, 11:58 AM
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toilet not getting any water, faulty toilet shut-off valve?

Yesterday I went to flush my toilet and I noticed that it failed to refill. I detached the water line from the toilet and turned the water on to verify that the water was actually reaching the toilet. Turns out there is no water going past the toilet shut off valve.

I don't know where to start troubleshooting the shut off valve. It seems strange to me that a valve would go from working 100% while open, and the failing and not allowing any water to pass through. What are the steps for troubleshooting this?

The water line is some sort of flexible plastic tubing. I don't know the best way to remove the valve or how to reattach a new valve if needed. Any advice would be appreciated.

 
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Old 11-21-10, 04:14 PM
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Push something long & thin through the top of the valve. An ice pick or a long paper clip might work. Be ready to shut the valve if water starts to flow. If that doesn't work, can you reach the pipe on the floor below?
 
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Old 11-21-10, 04:54 PM
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Thanks for the reply, I did try using a paperclip and feed it through the valve. I was unable to get it to go through, but maybe when the valve is open it's not a straight through shot for the water? Or maybe I'm doing it wrong.

I have access to the main water line where all of the lines go out to each toilet/sink/shower. There's no valve down there though except the main shut off. (pic below)

 
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Old 11-21-10, 05:36 PM
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It looks like Pex or something similar, which requires special tools. Either you have to buy the tools or hire someone with them.
 
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Old 11-21-10, 09:39 PM
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Any idea what tools I would need?
 
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Old 11-22-10, 06:18 AM
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How about shutting off the main and disassembling the shut off to the toilet.
have someone turn on the main and see if you get water to the valve.
david
 
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Old 11-22-10, 08:14 AM
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There is a pex cutter & a crimp tool for the clamps.
 
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Old 11-22-10, 09:07 AM
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Old 11-23-10, 12:35 PM
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Update: called a plumber in, he replaced the valve to rule it out. determined that the water line is frozen.
 
 

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