Brand new washer not taking water


  #1  
Old 01-22-22, 08:34 AM
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Brand new washer not taking water

Samsung washer connected to hot and cold, lever on. Not taking in water. Itís definitely not the washer, then what is it?
 
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Old 01-22-22, 10:26 AM
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Any obstructions where the water supply hoses connect to the washer? Any valves turned off in the house plumbing system?
 
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Old 01-23-22, 03:11 PM
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It’s definitely not the washer, then what is it?
How do you know it's not the washer, is it a brand new machine? Even new machines sometimes have warranty issues.
 
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Old 01-23-22, 06:34 PM
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If it worked on the previous washer prior to the swap, it certainly seems logical that it would be machine related.
It could be the faucet handle is stripped etc. Something along that line.

My first thought was there is some sort of packing/shipping item/debris in the connection on the washer. Remove the hose & look into the connection on the washer. There should be a screen in there but it could be stopped up with Styrofoam packing etc or it could be a plastic piece in there to prevent anything from accidentally getting into the washer from that connection.

I'm just saying something like that was my first thought.

Take the hose off the connection on the washer & stick the end of the hose over in a pan/sink/jug etc. Turn the water on. If water comes out, that will surely suggest the issue is with the washer.
 
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Old 01-24-22, 10:41 AM
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it could be a plastic piece in there to prevent anything from accidentally getting into the washer from that connection.
IMHO thatís a real good idea. Iím not a 100% sure but I think mine had a plug in it like that when I installed, but it was years ago.
 
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