Brand new washer not taking water


  #1  
Old 01-22-22, 08:34 AM
N
Member
Thread Starter
Join Date: Jan 2022
Posts: 1
Upvotes: 0
Received 0 Upvotes on 0 Posts
Brand new washer not taking water

Samsung washer connected to hot and cold, lever on. Not taking in water. It’s definitely not the washer, then what is it?
 
  #2  
Old 01-22-22, 10:26 AM
W
Member
Join Date: Feb 2006
Location: USA
Posts: 6,345
Received 60 Upvotes on 52 Posts
Any obstructions where the water supply hoses connect to the washer? Any valves turned off in the house plumbing system?
 
  #3  
Old 01-23-22, 03:11 PM
CasualJoe's Avatar
Member
Join Date: Jan 2010
Location: United States
Posts: 9,787
Received 173 Upvotes on 156 Posts
It’s definitely not the washer, then what is it?
How do you know it's not the washer, is it a brand new machine? Even new machines sometimes have warranty issues.
 
  #4  
Old 01-23-22, 06:34 PM
D
Group Moderator
Join Date: Sep 2012
Location: USA
Posts: 1,470
Received 190 Upvotes on 153 Posts
If it worked on the previous washer prior to the swap, it certainly seems logical that it would be machine related.
It could be the faucet handle is stripped etc. Something along that line.

My first thought was there is some sort of packing/shipping item/debris in the connection on the washer. Remove the hose & look into the connection on the washer. There should be a screen in there but it could be stopped up with Styrofoam packing etc or it could be a plastic piece in there to prevent anything from accidentally getting into the washer from that connection.

I'm just saying something like that was my first thought.

Take the hose off the connection on the washer & stick the end of the hose over in a pan/sink/jug etc. Turn the water on. If water comes out, that will surely suggest the issue is with the washer.
 
  #5  
Old 01-24-22, 10:41 AM
Z
Member
Join Date: Jan 2008
Location: Southeastern Pennsylvania
Posts: 3,104
Received 93 Upvotes on 85 Posts
it could be a plastic piece in there to prevent anything from accidentally getting into the washer from that connection.
IMHO that’s a real good idea. I’m not a 100% sure but I think mine had a plug in it like that when I installed, but it was years ago.
 
Zorfdt voted this post useful.
 

Thread Tools
Search this Thread
 
Ask a Question
Question Title:
Description:
Your question will be posted in: