Hi. I have a Polaris 360 that is now about 6 years old. It seems to get stuck when it gets the slightest resistance. It will travel the bottom of the pool but as soon as it gets to where the gunite starts to slope upwards it hangs there. I have felt the wheels myself and it does seem like the slightest resistance stops it. If I rotate the wheels with my hand (without it on) it doesn't seem smooth. Could the gears be stripped or something? I have checked all the other settings and the thrust jet, sweep hose, etc seem to be good. The pressure seems to be okay but I am not sure how to check it to be sure. I also wonder if anyone knows where I can find a tool that will make putting the filter drain plug on and off a lot easier (it is on the bottom of the filter and is removed during closing and put back on during opening). I ended up having to use a wrench which was not easy. The filter is a FNS-Plus Veritical Grid DE filter. I thought I heard one of the pool shop guys say that the manufacter makes a tool that makes this easier since it is such a tight fit to get into it. I tried calling the number for the manufacter on my Owner's Manual, but the recording was in Spanish only and I couldn't figure out how to get a person. Thanks! Beth

I'd like to tile the water line of my new fiberglass spa. I've had tiling experience but not where water and fiberglass is involved. Can someone please help me with the following: 1. which thinset and grout to use 2. where can I get specialty info on "how to" regarding tiling pools/spas, I found alot when I tiled my patio but I have been unable to find any regarding tiling pools. 3. Where to buy pool/spa tiles at a reasonable price 4. important things to know to avoid problems when tiling spas 5. anything that you think might be helpful Any help I can get would be greatly appreciated. If anyone needs help on how to bar-be-que a good steak or how to mix a great cocktail please let me know, now that, I'm very good at.