very noisy hot tub

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  #1  
Old 04-15-19, 05:17 PM
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very noisy hot tub

Hello everyone
My neighbors bought a second had soft tub. Since they have turned it on, I cannot live in my house. The noise is astounding. It's a low pitched humming vibrating noise. I can hear it in every room of my house, over my TV. It's loud. It's 24 hours. The noise never abates. I can hear it on the other side of the street as well. It has to be bothering other people. It has given me an unrelenting headache.
They have it on a cement pad, and have that thick white sheet insulation under the soft tub and the motor. It's about 10 feet from the corner of my house. There is no place else for them to put it due to the layout of their yard.
What can they do to make the noise stop, so that I can live in my home again? We will need a solution, as it gets very much below freezing here in the winters, so not having it on wont be an option.
I am willing to split the costs of something if it's reasonable.
I do not want them to have to not have their soft tub because of me.
 
  #2  
Old 04-15-19, 05:37 PM
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If its running constently then it must be a recirc pump, they are not that terribly expensive since they are small, 1/4hp!
 
  #3  
Old 04-15-19, 06:04 PM
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is there maybe something wrong with their pump that it's that noisy?
I'd be willing to split the cost for a new one with them, we're good neighbours!
 
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Old 04-16-19, 12:03 AM
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Pump bearing could be bad, they usually are very quiet!
 
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Old 04-16-19, 05:29 AM
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Yes, something is wrong. I've had spa's for 25 years and normally they are almost silent. First I would make sure the pump is sitting on a firm mounting. If it's sitting on a hollow part of the spa body it can act like a drum making the sound louder. Also, the motor pump should be reasonably quiet. Worn bearings or seals or being out of balance can cause a lot of noise and is also a warning that it doesn't have long left to live.
 
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Old 04-16-19, 05:34 PM
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excellent, thank you both.
I'll help them troubleshoot it then, see if we cant find out what is wrong!
 
  #7  
Old 04-17-19, 06:23 AM
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Yes, just taking the access cover off and listening will tell you a lot.
 
 

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