how to remove opened lockbox from door handle/knob

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  #1  
Old 01-15-12, 06:12 PM
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how to remove opened lockbox from door handle/knob

I'm managing a rental home for my son; the vacating tenants left keys in a renters lockbox on the day they moved out. I'm not familiar with these boxes. They gave me the combination # for the lockbox and I opened it the day after they had departed and removed the keys. But, I can't figure out how to get lockbox off the door handle. It looks like I should be able to pull down on the box when it is open and it would come off. But, I'm not able to pull it down and, therefore, it's still hanging on the door handle.

Can someone clue me in on how to get the lockbox off the door?
 
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Old 01-15-12, 07:37 PM
Tolyn Ironhand's Avatar
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Inside there is a part that locks it in place. I cant remember but I think you have to move it to the side or pull it down (the part inside) to release the shackle.
 
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Old 01-16-12, 08:33 PM
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Thanks, that helped. Had to move a lever to the side to release the shackle.
 
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