Deadbolt handle cannot be turned from inside

Reply

  #1  
Old 03-03-17, 07:14 PM
Member
Thread Starter
Join Date: Mar 2017
Posts: 7
Deadbolt handle cannot be turned from inside

My door deadbolt handle cannot be turned from inside so the door cannot be opened. Please see attached photo.
How to fix this problem?
 
Attached Images  
Sponsored Links
  #2  
Old 03-03-17, 07:21 PM
Gunguy45's Avatar
Super Moderator
Join Date: Dec 2007
Location: USA
Posts: 20,956
Since you have access, just remove the two screws. The inner and outer sections should come apart, then you can see if it's the lock mechanism or the strike.
 
  #3  
Old 03-03-17, 07:50 PM
XSleeper's Avatar
Group Moderator
Join Date: Dec 2004
Location: USA
Posts: 20,213
Push the door in with your hand and turn the thumb turn CLOCKWISE. If that doesn't work, try to pull the door open a little or wiggle it in and out while you turn the thumb turn clockwise. The way the thumb turn doesn't sit level may be an indication that the latch may be toast.
 
  #4  
Old 03-03-17, 08:14 PM
Member
Thread Starter
Join Date: Mar 2017
Posts: 7
I remove the two screws. Please see attached photo.
How to tell if if it's the lock mechanism or the strike?
 
Attached Images  
  #5  
Old 03-03-17, 08:25 PM
XSleeper's Avatar
Group Moderator
Join Date: Dec 2004
Location: USA
Posts: 20,213
Doubt it's part of the problem, but the gold plate is on backwards.
 
  #6  
Old 03-03-17, 11:17 PM
Gunguy45's Avatar
Super Moderator
Join Date: Dec 2007
Location: USA
Posts: 20,956
You need to take the two black screws out to remove the inner plate and the outer cylinder. That should leave the latch in the door.
 
  #7  
Old 03-04-17, 10:36 AM
XSleeper's Avatar
Group Moderator
Join Date: Dec 2004
Location: USA
Posts: 20,213
I should have said it APPEARS to be backwards. Usually the raised portion of that plate drops into the 2" hole behind, and helps keep everything aligned inside and out. If it's slipped, it could put a bind on the latch.
 
  #8  
Old 03-04-17, 01:01 PM
Member
Thread Starter
Join Date: Mar 2017
Posts: 7
The deadbolt handle is hard to turn even the door is opened.
This problem only occurred yesterday suddenly.
The left screw was loose. I tightened it but this hard-to-turn problem occurred so I posted this question.
 
  #9  
Old 03-04-17, 02:17 PM
XSleeper's Avatar
Group Moderator
Join Date: Dec 2004
Location: USA
Posts: 20,213
So do you have the door open or not? If it is just difficult to turn, disassemble it completely, take the latch out and lubricate it with some WD-40 or similar. See if that helps. See if the gold plate is turned the correct way, if it isn't, correct it as that will help with alignment. If none of the above helps, get a different latch. They are like $5.
 
  #10  
Old 03-04-17, 06:56 PM
Member
Thread Starter
Join Date: Mar 2017
Posts: 7
Currently I discover the optimum tightness of the screws - not too loose nor too tight and push on the door from inside, then the door deadbolt handle can be turned.
I also put some Graphite Lubricant in the keyhole and the door key is easier to turn now.
What else can be done?
 
  #11  
Old 03-04-17, 07:05 PM
Member
Thread Starter
Join Date: Mar 2017
Posts: 7
If I push the door from inside with my kneecap, then the door deadbolt is easier to turn.
Is the gold plate on backwards or not?
 
  #12  
Old 03-04-17, 07:32 PM
XSleeper's Avatar
Group Moderator
Join Date: Dec 2004
Location: USA
Posts: 20,213
If the hole behind it is 2" then yes, its backward. Thought I described how it works in post #7.

If you have to push the door from the inside, you likely need to grind a little off the inside edge of the deadbolt strike plate... or maybe remove it, fill the holes, and move the strike plate 1/8" closer to the inside. If it turns fine when the door is open then its simply binding on the strike plate. That's what I was alluding to in post #3.
 
Reply

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread
Display Modes
'