Roofer in The Wrong?

Old 12-14-04, 07:51 PM
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Roofer in The Wrong?

We hired a lisc. bonded contractor to put a roof on our home.

The home is an 1800 square feet ranch home, plus has a two car garage. Is not steep.

His crew of 7 guys tore off two layers of roof, laid plywood, and laid new roof all in 11 hours. This seems like an awfully short time to do a good job. What do you think?

More important though, is the fac that our roof is not BLACK AND WHITE. The roofer put slate grey roofing on most of the house, which we picked from a catalog that he gave us. BUT he put this ugly white looking stuff on our patio, and the white stuff goes up along the roof a bit too. It makes our house look like a shack!

We contacted the contractor and asked why our roof is two colors. His response was that with the roofing material we picked that white was his onlin option.

We said, look you told us to pick a color. We picked slate grey. You NEVER told us that our roof would be slate grey and white! We told you at the start that the house was being reroofed so that we can sell it. And, we told you that we wanted the patio to look nice - not with any ugly rubber or unmatching roofing.

His answer was that the contract did not specify that our roof would be one color - so basically tough crap for us.

I think that he should either:
A) Make our roof all matching AND make sure that our 30 year warantee still stands per our contract.
B) Refund our money so that we can get another contractor to do the job right.

My Dad told me to call the contractors board.

What is your opinion on this. Is it reasonable for us as homeowners to expect one color roof? Does this guy have a leg to stand one? Is it reasonable for him to give us two different colors for our roof?
Old 12-15-04, 04:50 AM
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Reread your contract and see EXACTLY what it says. Thats going to be your only recourse if it ends up in a legal action.
I agree that he should have told you what he was doing.
Bottom line is, that you paid him and now you have to fight to get what you want.
Old 12-16-04, 03:25 PM
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It's not unusual for a good crew to do an entire job in 1 day.

As for the white roofing. It sounds as if they applied the grey shingles and then had to put down some flat roofing material.
The most common flat roofing material is white. There is also a Weathered Wood. Grey is not as common.

My guess is that the grey flat roof material was either not available, or would need to be special-ordered. So he just went with the most common or closest color available.

It is not uncommon to use a different color for the flat part of the roof because it usually cannot be seen from the ground. It is unfortunate that yours can be seen.

Not sure what recourse you would have.
Read the contract and good luck.
Old 01-02-05, 06:16 PM
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I am a roofing contractor myself and what this contractor did to you is deffinitly WRONG and you should report him. It is dishonest roofers that makes it so difficult for The real roofing contractors to succed with the residential customer, just for curiousity was the roofing contractor you picked the lowest in price and how many qoutes did you get?
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Old 02-06-05, 02:57 PM
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The time it took to perform this job may not indicate a negative. But there is a tendancy for roofing crews, who are many times nothing more than guys with ladders and trucks who knock out jobs just as fast as they can, quality and correctness be dammed, to run roughshod over the details and flashing work. Because they are SUB-contractors doing the job for a set price, contracted by the sales/roofing biz who signed you up, their ONLY interest is in getting the heck out of there and getting paid. Maybe you got lucky however.

As to the color differences, granulated modified membranes do not come in the same number of available colors as the shingles do, BUT, you should have been told this prior to installation, and given the choice of colors just as you would have chosen the shingle color.

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