Stains on carpet from chair legs

Old 03-28-01, 01:50 PM
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I had my carpet professionally cleaned. They placed the four legged stuffed chair back on the carpet while the carpet was still wet. Each chair leg has left an orange square where the wood faded on the almost white carpet. The cleaning agency refused my money and said they could not clean up the orange stains. How do I get them out?

Old 03-29-01, 06:31 AM
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A nice legal letter to the cleaning company usually gets the job done. Make them replace your carpet. If indeed they were true professionals, they would have put some kind of protection under the legs of all furniture. Most cleaning companies carry liability insurance just for these mistakes on their part.

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