Buying New Carpet


Old 05-12-18, 08:15 AM
Thread Starter
Join Date: Aug 2005
Location: USA
Posts: 113
Buying New Carpet

I'm usually asking questions in this forum about how to do something myself, but I draw the limit when it comes to installing carpet. We are putting our house on the market, so we are looking at buying something that is relatively inexpensive but looks good. In your opinion, is it better to go to a big box store and use their contracted installers, not knowing how good they will be, or go to a smaller family business? We've had some difficulty with contracted installers from the big box stores where we have bought appliances.
I just want someone who does a good job, and isn't going to make a mess, or break things as they install. Your thoughts?
Sponsored Links
Old 05-12-18, 11:34 AM
Gunguy45's Avatar
Super Moderator
Join Date: Dec 2007
Location: USA
Posts: 21,045
I would go small local. You may get the exact same people as the big box (if they have a contract), but the big box pays very low, so the installer will have to add charges (new tack strips, furniture moving, etc) or rush through the job to be able to make any real money. Same for the national flooring chains.

You may pay more at a local independent, but I think you will have a better experience overall and be more satisfied in the end.
Old 05-12-18, 01:25 PM
sam floor's Avatar
Forum Topic Moderator
Join Date: May 2010
Location: floor installer
Posts: 875
I agree. The big box stores pay their installers poorly. Empire is the worst. Installers bid on every job there. Low bidder gets it, no matter their experience. Most local stores use the same guys day after day. They don't get paid until the customer is happy.
Old 05-13-18, 09:03 PM
Thread Starter
Join Date: Aug 2005
Location: USA
Posts: 113
Thanks Vic, I appreciate the input!
Old 05-14-18, 04:33 AM
Norm201's Avatar
Join Date: Sep 2013
Location: USA
Posts: 6,354
In my experience the local dealers (be it carpet, cabinets, etc...) very often are the same or maybe less expensive than the big box stores. When I bought my kitchen cabinets which I installed myself, the big box stores where not very helpful about section or help concerning installation. Where as my small local kitchen and bath contractor was not only willing to sell me quality cabinets but also suggested installation hints and came out to check my measurements. The only thing they would not do is provide the "free" promo gift such as a free microwave with my purchase.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Thread Tools
Search this Thread
Display Modes