I am having my carpet replaced. So I went to get myself three quotes to compare..... 1st one is with independent store, the measurement is around 750 square feet 2nd one is with a carpet wholesaler, they referred an independent installer to do the measurement, its 675 square feet 3rd one is with another independent store, The measurement is 825 square feet. This guy used laser pointer to measure..... (perhap that is why he has the highest). This store has its own private brand of carpet and keeps steering me to purchase its private brand of carpet instead of Mohawk. My question is........ how is this even possible.... same property..... 3 quotes... 3 different measurements..... the gap is just too big.....

Hello. I'm looking for advice on my course of action for brand new carpet that was either defective or damaged by the installer. I purchased a higher end loop carpet (Anso, 45 oz) and there is a snag with about one inch of thread already missing. The hole is about one inch a way from the wall, but not in contact with any seams. If you push the carpet towards the grain it's not very noticeable, but you can see it from across the room if you're looking for it. It's surely going to be an issue in the future. The installer was kind of a mess (never heard someone cuss at a job more in my life) and did a few things that weren't so professional. My assumption is that when he was in one of his expletave tirades he dragged his knife across the carpet and just snipped the loop and stuffed it. Anyway, I know it needs to be addressed, but should I settle for a repair (probably a fill and glue), or should I demand a full replacement under a defect? From what I've read it seems I could have warranty issues if they just do a repair (and who wants a 24 hour old carpet repaired). I purchased the carpet though Costco, so I have multiple avenues to get this remedied (local shop, Costco, Shaw). Thanks.