Search: Posts Made By: weskm
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Forum: Water Heaters
10-29-08, 06:57 AM
Replies: 25
Views: 63,441
Posted By weskm

Amtrrol Customer Servce comes through!

Sorry to get back to you so late. I was out of the office Friday. I have been thinking about your installation. If you would send me your address I would like to send you a new rev smart control on...
Forum: Water Heaters
10-27-08, 06:28 AM
Replies: 51
Views: 35,962
Posted By weskm

Thumbs up Amtrol, made my Day!

:coffee: Just got this Email from Amtrol this morning,
Now that is what I call Great Customer Service! :cheshire:

Thank you Lord for answering a prayer, Wes.:)

Hi Wes
Sorry to get back...
Forum: Water Heaters
10-24-08, 06:58 AM
Replies: 51
Views: 35,962
Posted By weskm

Tried to repair myself, No Luck....

I took my Smart Controller apart and revered engineered it by looking up the parts with Google.

It's 'Brain' is a PIC16F872-I/SO : http://www.microchip.com/

Description 28-Pin, 8-Bit CMOS...
Forum: Water Heaters
10-22-08, 07:21 AM
Replies: 51
Views: 35,962
Posted By weskm

Amtrol Email response to getting parts for SmartControl

:madhell: Amtrol does not make the control. We buy it complete which means we would not have spare parts only completed units. Sorry to say you would have to purchase the entire unit.
...
Forum: Water Heaters
10-22-08, 07:15 AM
Replies: 25
Views: 63,441
Posted By weskm

Angry Same Issue, Wrote Amtrol and here was the reply:

:madhell:
Amtrol does not make the control. We buy it complete which means we would not have spare parts only completed units. Sorry to say you would have to purchase the entire unit.
...
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