Engineered wood flooring turning up at edges - why?

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  #1  
Old 02-22-13, 04:02 PM
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Engineered wood flooring turning up at edges - why?

We had engineered hard wood flooring installed professionally over top of ceramic tile. The installer put the appropriate foam padding on first and then installed the wood.

However after only 2 months, in several places the top wood surface is actually separating from the other layers and curling up on the edges. Making it not only unattractive but dangerous.

Can you tell me why this is and how or if we can fix it??

Help! please
 
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Old 02-22-13, 04:10 PM
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Welcome to the forums! Can you give us the thickness of the flooring and how it was put together? I have never heard of engineered flooring being put directly on ceremic, since it is basically a naildown product, with the exception of the click lock type. Are you sure it isn't laminate flooring? Can you post a few pictures (not closeups)?http://www.doityourself.com/forum/el...your-post.html
 
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Old 02-22-13, 04:12 PM
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Contact the dealer that sold the flooring ASAP. This sounds like a manufacturing defect.
 
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Old 02-25-13, 06:18 PM
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Thanks I have done so.
However, I am concerned that they are jusy going to try a piece fix and we will be having this problem for years. So I am trying to get some information as to whether this problem is fixable or if we should insist it be replaced?
 
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Old 02-25-13, 06:43 PM
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Pictures will help us to see what you are seeing.
 
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