Had new hardwood floor installed...is this normal?

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Old 01-05-16, 07:18 AM
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Had new hardwood floor installed...is this normal?

I had a new hardwood floor installed about two weeks ago. The transition piece is beginning to come up and looks horrible. Can someone take a look at this pic and let me know if this gap is normal?
 
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Old 01-05-16, 07:22 AM
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Welcome. No that's not normal. It looks like the installers were short on material and just wanted to finish up and get out...... That's a horrible cut and the two pieces of wood are not even the same species. Hopefully the company will make it right and replace it.
 
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Old 01-05-16, 07:24 AM
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Thank you, Sir. I'll be placing a call back to the installer.
 
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