Honeywell RTH9580 wi-fi troubeshooting

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Old 01-04-16, 06:18 AM
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Honeywell RTH9580 wi-fi troubeshooting

trying to upgrade to a RTH9580 thermostat and cant get the furnace to start-no heat-my old thermostat had white,red,green and yellow wires-i had an extra black wire and used that as my C wire and hooked up to the common on the furnace and at the thermostat

My new rth9580 powers up and I can start the blower manually, but in the heat cycle nothing happens

Any suggestions would be appreciated..Thanks
 
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Old 01-04-16, 06:54 AM
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If you have electric heat you must configure the new thermostat for electric heat.
The thermostat controls fan in heating.

If you have gas heat it can take 90 to 120 seconds before the blower would turn on.
 
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Old 01-04-16, 12:37 PM
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Thanks..I called Honeywell support and went through the wiring setup and setup of the thermostat for our furnace. Everything seemed fine..installed an older thermostat. Everything is working know. Honeywell suggested returning this thermostat and trying another
 
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Old 01-04-16, 12:45 PM
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Honeywell suggested returning this thermostat and trying another
Meaning that one could be defective or did they suggest a different model ?
 
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Old 01-04-16, 12:57 PM
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Yes..meaning the one had could be defective and trying another RTH9580. I liked the look and ease of the setup. just wished it would have worked
 
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