What would you do if your new tiled shower pan has standing water in a dip?
#1
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What would you do if your new tiled shower pan has standing water in a dip?
Say you had an expensive shower pan built ---with the concrete bed, membrane weephole drain system. And it looks absolutely beautiful.
But then you take your first shower and discover that there is this dip in the tiles to the side of the drain that is like a 6 inch circle that has standing water that cannot go down the drain?
Since it is too late to fix, I'd imagine, - what do you say to the tile man? Or do you just blow it off, thinking there will just be hostility that may not get you anywhere? (I.e., the courts figure that such work cannot always be expected to be absolutely flawless, perhaps?)
Here is something else about the same bathroom. While washing the stone-tiled bathroom floor, some of the sand-grout lines revealed 'cracks' that would only appear as cracklines when wet. These hairlines became dark while the rest of the grout did not get dark in the same way. The tile was thinset layed directly over a plywood floor. You can guess what kind of answer you might get if you brought this up to the tile guy who was already paid. Do you think he'd say, "Oh my gosh. That is horrible. We have to start over and do the job again, and it will be on me." ?? (Cough)
Or are such 'invisible' cracks normal in such installations, and won't necessarily lead to anything bad in the future?
Whose bathroom is this? Not mine. My bosses.
BTW, this guy is a tile pro. Not some handyman who tiles.
But then you take your first shower and discover that there is this dip in the tiles to the side of the drain that is like a 6 inch circle that has standing water that cannot go down the drain?
Since it is too late to fix, I'd imagine, - what do you say to the tile man? Or do you just blow it off, thinking there will just be hostility that may not get you anywhere? (I.e., the courts figure that such work cannot always be expected to be absolutely flawless, perhaps?)
Here is something else about the same bathroom. While washing the stone-tiled bathroom floor, some of the sand-grout lines revealed 'cracks' that would only appear as cracklines when wet. These hairlines became dark while the rest of the grout did not get dark in the same way. The tile was thinset layed directly over a plywood floor. You can guess what kind of answer you might get if you brought this up to the tile guy who was already paid. Do you think he'd say, "Oh my gosh. That is horrible. We have to start over and do the job again, and it will be on me." ?? (Cough)
Or are such 'invisible' cracks normal in such installations, and won't necessarily lead to anything bad in the future?
Whose bathroom is this? Not mine. My bosses.
BTW, this guy is a tile pro. Not some handyman who tiles.
#2
Regarding the puddling-
If the tile setter like's his work, reputation, and has pride, he would fix this. He/she may just need to pull up that tile and adjust it if he can.
Regarding the cracked grout-
Unacceptable. There should be zero cracking. If the cracking start immediatly after curing, then he probably mixed it wrong. If it was some time after, then there is floor movement. There should have been a backerboard or other acceptable membrane applied to the plywood, then tile. The TCNA only approves of tiling over plywood if certain conditions are met.
This "pro" tile setter should have done floor deflection calculations, did he? What was the subfloor, joists, span, sizes?
The point is, the tile setter needs to correct these problems.
If the tile setter like's his work, reputation, and has pride, he would fix this. He/she may just need to pull up that tile and adjust it if he can.
Regarding the cracked grout-
Unacceptable. There should be zero cracking. If the cracking start immediatly after curing, then he probably mixed it wrong. If it was some time after, then there is floor movement. There should have been a backerboard or other acceptable membrane applied to the plywood, then tile. The TCNA only approves of tiling over plywood if certain conditions are met.
This "pro" tile setter should have done floor deflection calculations, did he? What was the subfloor, joists, span, sizes?
The point is, the tile setter needs to correct these problems.
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Would you feel foolish calling him on that? Or would you feel you're in your right to bring that up? What do you say if he says, "Are you kiddin me? It's a shower! Shower pans get wet. It's not like you are calling me here because it is leaking! You're going to want me to tear up the tiles just for that little bit?!"
Regarding the cracked grout-
Unacceptable. There should be zero cracking. If the cracking start immediatly after curing,....
Unacceptable. There should be zero cracking. If the cracking start immediatly after curing,....
...... then he probably mixed it wrong.
The TCNA only approves of tiling over plywood if certain conditions are met.
What was the subfloor, joists, span, sizes?
The point is, the tile setter needs to correct these problems.
I firmly believe in playing devils advocate in advance before getting possibly confrontational with someone, so that you do not get tongue-tied if someone starts trying to get the upper hand on you verbally. Especially when they are the pro and they figure that you do not know all the ins and outs the way they do.
#4
The puddling would not pass code. All water should drain out without puddling within a minute. He should fix this.......
The grout needs to be redone. Sounds like too much water was involved in either: the mixing, or too much water in the sponge when cleaning the haze off.
The tile setter should be concerned about his work and not be confrontational. Your boss probably paid good money for this, he should get what he wants.
Can you get the unsupported span of those joists?
The grout needs to be redone. Sounds like too much water was involved in either: the mixing, or too much water in the sponge when cleaning the haze off.
The tile setter should be concerned about his work and not be confrontational. Your boss probably paid good money for this, he should get what he wants.
Can you get the unsupported span of those joists?
#5
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The grout needs to be redone. Sounds like too much water was involved in either: the mixing, or too much water in the sponge when cleaning the haze off.
The tile setter should be concerned about his work and not be confrontational. Your boss probably paid good money for this, he should get what he wants.
The tile setter should be concerned about his work and not be confrontational. Your boss probably paid good money for this, he should get what he wants.
Can you get the unsupported span of those joists?
Now that you are no longer an automotive mod, have you considered being one for tile?

#6
I was a mod in tile, auto and electrical, but I am no longer a moderator. Some disagreements with certain people I'de rather not discuss here
Also, regarding the deflection. you won't be able to tell until you run all the approriate #'s through this very handy "deflecto" by John Bridge.

Also, regarding the deflection. you won't be able to tell until you run all the approriate #'s through this very handy "deflecto" by John Bridge.
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darn, i can't spell for poop these days

me right now = Beer 4U2
#8
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I was a mod in tile, auto and electrical, but I am no longer a moderator. Some disagreements with certain people I'de rather not discuss here
Also, regarding the deflection. you won't be able to tell until you run all the approriate #'s through this very handy "deflecto" by John Bridge.

Also, regarding the deflection. you won't be able to tell until you run all the approriate #'s through this very handy "deflecto" by John Bridge.
#9
I cannot imagine that if your boss brought up these issues to the contractor, that the contractor would not come back and address them.
Fixing the puddling is no more complicated than removing the tiles, repairing the area by filing the dip with thinset, and then replacing the tile and grouting. Thats an easy fix.
As to the cracking grout, we need more info. What size grout joints, what kind of grout (sanded or non sanded)? Was there a gap left between plywood sheets and were the gaps caulked? Were the plywood joints mudded/taped when the tiles were set? What kind of thinset was used? Were the 2 layers of plywood installed correctly? Was the right kind of plywood used? Are the floor joists stiff enough to support a ceramic tile installation? While TCNA does have an acceptable method for setting over plywood, this is a risky installation whereby everything must be done just so. If not, the risk of failure is high.
Now for the big question, the installer didn't necessary do the best job here, as there are obvious issues. What else did he not do right that you cannot see?
Fixing the puddling is no more complicated than removing the tiles, repairing the area by filing the dip with thinset, and then replacing the tile and grouting. Thats an easy fix.
As to the cracking grout, we need more info. What size grout joints, what kind of grout (sanded or non sanded)? Was there a gap left between plywood sheets and were the gaps caulked? Were the plywood joints mudded/taped when the tiles were set? What kind of thinset was used? Were the 2 layers of plywood installed correctly? Was the right kind of plywood used? Are the floor joists stiff enough to support a ceramic tile installation? While TCNA does have an acceptable method for setting over plywood, this is a risky installation whereby everything must be done just so. If not, the risk of failure is high.
Now for the big question, the installer didn't necessary do the best job here, as there are obvious issues. What else did he not do right that you cannot see?
#10
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As to the cracking grout, we need more info. What size grout joints, what kind of grout (sanded or non sanded)? Was there a gap left between plywood sheets and were the gaps caulked? Were the plywood joints mudded/taped when the tiles were set? What kind of thinset was used? Were the 2 layers of plywood installed correctly? Was the right kind of plywood used? Are the floor joists stiff enough to support a ceramic tile installation? While TCNA does have an acceptable method for setting over plywood, this is a risky installation whereby everything must be done just so. If not, the risk of failure is high.
Now for the big question, the installer didn't necessary do the best job here, as there are obvious issues. What else did he not do right that you cannot see?
#11
Easy? Hmmmm. I do a lot of repair work, and I have never thought of any job as particularly easy once it has been done and cleaned up and looks good, to have to redo it and blend it all back so nothing looks pieced in. I can't imagine that it be that easy. And the fact that you would not be getting paid for that surgical repair? And there is a chance that you might see where it was pieced back together. Maybe the grout color will be a hair off. And to complicate things, there is something about that drain cover that is different. It is not so that the drain cover is flush or a hair lower than the top of the tiles. It is a little higher. I'll have to look at that cover more closely, again.
A general comment here. From your description of his work, this guy is a hack. One by one, problems will pop up. Was this guy a handyman of sorts or a real tile setter? I think I know the answer.