Cannot Identify Model of this Moen Kitchen Faucet.

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Old 11-09-13, 03:52 PM
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Cannot Identify Model of this Moen Kitchen Faucet.

I need to replace the cartridge and obtain a new cap for the handle. Moen's website is absolutely worthless..........Name:  IMAG0813.jpg
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Old 11-09-13, 03:55 PM
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Moen chateau.. 1225 b cartridge...

Welcome to the forums...
 
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Old 11-10-13, 05:03 AM
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Contact Moen directly and they will send the whole thing to you for free.
 
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Old 08-02-15, 06:38 AM
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Hello mr. Beckett my name is Trey and I also have this moen faucet but were you able to obtain the parts that was needed to repair your faucet if so how were able to find them can you help me please.
 
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Old 08-02-15, 10:48 PM
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Trey,

Call Moen's customer service number 1-800-289-6636. The will ask you what product are you calling about and then ask you which parts you need and they will send them to you for free of charge including free shipping. You can pay for expedited shipping but the standard shipping usually arrives in less than 1 business week. If they do not know what model you are talking about they will give you another phone number that you can send a picture to so they can help you find what you need. It is a simple process and they have always been great to me.
 
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