toilet bowl doesnt drain

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  #1  
Old 02-25-16, 06:59 AM
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toilet bowl doesnt drain

In a fairly new house and this toilet draining slowly became worse - sounds like a typical clog... The toilet was slow to drain and seemed to keep getting plunged to help it drain so we assumed a blockage. We snaked the toilet but couldnt get the snake through the pipe so we then took the toilet off and snaked from the underside of the toilet. We cleared some dense paper etc but really not enough to make us certain it wouldnt happen again. It was a single kohler unit, standard height.

While the toilet was off we poured water down the pipe and it cleared okay. This toilet shares the plumbing with the hall toilet. We could actually see the hall toilet waste enter the pipe from the side of this toilet drain. So there appear no issues with the pipes.

We took this opportunity to replace the toilet with a comfort height toilet. This new toilet allows the water to enter the bowl but will also not drain?? water just sits in the bowl like it is clogged.

before I climb on the roof to check vents, would the other toilets work if it was a blocked vent?
 
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Old 02-25-16, 07:38 AM
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Does the hall toilet drain properly? How about the adjacent sinks?

Did you actually snake the drain pipe? Not just the under side of the old toilet?
 
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Old 02-25-16, 09:36 AM
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The hall sink and toilet drain fine. All the other sinks in the bathroom drain fine as well. It is just this (now new) toilet.

We did snake top and bottom of the original toilet. We did not snake the pipe as I could see all the way down the pipe (straight shot) to the junction where the hall waste enters this main pipe.

Additionally this is a new replacement toilet that we are now having (same/simialr) issue with.

I probably misled with "this is a fairly new house" it is actually 20 years old but only months new to us...
 
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Old 02-25-16, 09:47 AM
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Try this. Using a full bucket of water, dump it down the bowl in a not slow but quick steady motion. Not so fast as to splash all over. Does it flush in a normal fashion?

BTW...Where are you located? I assume the USA.

New toilets are using smaller tanks and as a result will not have as much "flush or push" power. But the newer designs comopensate for this. However, this does not explain why old toilet was not preforming unless the jets under the lip had been calcified or partially blocked.

Are you able to send us a video of how it flushes?
 
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