Kohler faucet leaks only when using the shower, works fine when filling the tub

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Old 10-04-16, 09:21 AM
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Kohler faucet leaks only when using the shower, works fine when filling the tub

This is really strange problem as the faucet leaks only when shower runs, but not when filling the bath tub. I got the new valve and replaced it per manufacturer instructions but that did not fix the problem. The faucet was installed recently by Master Plumber prior to tile installation. Any thoughts or suggestions to troubleshoot or fix would be greatly appreciated.



 
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Old 10-04-16, 09:59 AM
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Are you certain the leak is in the faucet/valve body? Could it be leaking from the pipe that leads up to the shower?
 
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Old 10-04-16, 10:12 AM
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Yes, i wrapped the paper towel around the pipe that leads up to the shower and it remains dry. The water drips from the valve body. I don't have access to the pipe tub pipe to troubleshoot it but it never leaks when filling the tub, water drips only when using the shower.
 
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