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Moen shower valve install

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08-20-18, 11:10 AM

atnowjw

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Moen shower valve install

Hello. I just installed a #82663 Moen shower valve (3 handle) and it does not shut off. If I turn on the cold or hot it becomes more forceful but a lot of water flows through constantly. I am not sure why?

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08-21-18, 12:39 AM

steve_gro

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You'll have to take out the stems and have a look -- that's where you'll find the problem.

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08-21-18, 05:54 AM

Norm201

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Call Moen for help. Did you remove all the packaging?

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08-21-18, 06:24 AM

atnowjw

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Yes I removed the packaging. I called Moen but they only set up a call back for days later. Thanks

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08-21-18, 06:41 AM

Norm201

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I'm betting you error-ed in some way during installation. Try searching for some videos on You-Tube.

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08-28-18, 07:38 AM

atnowjw

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Hello, I have resolved this, there was a problem with the cold cartridge in the new fixture. Moen sent me a replacement.

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08-28-18, 03:36 PM

Norm201

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Glad to hear you solved the problem.

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