Moen shower valve install


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Old 08-20-18, 11:10 AM
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Question Moen shower valve install

Hello. I just installed a #82663 Moen shower valve (3 handle) and it does not shut off. If I turn on the cold or hot it becomes more forceful but a lot of water flows through constantly. I am not sure why?
 
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Old 08-21-18, 12:39 AM
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You'll have to take out the stems and have a look -- that's where you'll find the problem.
 
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Old 08-21-18, 05:54 AM
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Call Moen for help. Did you remove all the packaging?
 
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Old 08-21-18, 06:24 AM
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Yes I removed the packaging. I called Moen but they only set up a call back for days later. Thanks
 
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Old 08-21-18, 06:41 AM
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I'm betting you error-ed in some way during installation. Try searching for some videos on You-Tube.
 
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Old 08-28-18, 07:38 AM
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Hello, I have resolved this, there was a problem with the cold cartridge in the new fixture. Moen sent me a replacement.
 
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Old 08-28-18, 03:36 PM
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Glad to hear you solved the problem.
 
 

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